Public Relations Officer (PRO)

Public Relations Officer (PRO) – EMS Hospital

Job Overview

EMS Hospital is inviting applications for the position of Public Relations Officer (PRO). This role is ideal for energetic, customer-focused individuals with excellent communication and interpersonal skills who are passionate about delivering exceptional patient service. The successful candidate will serve as the first point of contact for patients and visitors while maintaining professional communication standards.

Position Details

Job Title: Public Relations Officer (PRO)
Company: EMS Hospital
Location: Kalmunai, Sri Lanka
Job Type: Full-Time
Industry: Healthcare / Hospital Services
Job Category: Customer Service, Public Relations, Healthcare, Private Jobs

Company Overview

EMS Hospital is a leading healthcare provider committed to delivering quality medical services through compassionate patient care and professional excellence. The hospital offers career opportunities for individuals who are dedicated to supporting healthcare services and enhancing patient satisfaction.

Job Summary

The Public Relations Officer (PRO) will be responsible for handling patient inquiries, providing excellent customer service, coordinating communication between patients and hospital departments, and maintaining a welcoming and professional environment for visitors.

Candidate Requirements

• G.C.E. O/L or A/L qualification or an equivalent qualification.
• Pleasant and active personality (Male/Female candidates are welcome).
• Ability to communicate effectively in Tamil and English.
• Knowledge of Sinhala will be an added advantage.
• Excellent telephone etiquette and customer service skills.
• Good computer literacy.

Required Skills

• Public Relations
• Customer Service
• Front Office Operations
• Telephone Handling
• Communication Skills
• Interpersonal Skills
• Computer Literacy
• Patient Coordination
• Multilingual Communication
• Time Management
• Teamwork
• Problem Solving
• Professional Etiquette

Salary & Benefits

• Attractive remuneration package.
• Opportunity to work in a professional healthcare environment.
• Career growth and development opportunities.
• Supportive and collaborative workplace.

How to Apply

Interested candidates should email their CV together with a cover letter highlighting relevant experience to:

Email: hr@emshospital.com

Email Subject Format:

Position Applied For – Your Name

Company Contact Information

EMS Hospital
No. 121, New Kalmunai Road, Sri Lanka

Telephone: 065 222 8800
Website: www.emshospital.lk

Important Notes

• Applicants must clearly mention the position applied for in the email subject line.
• Fluency in Tamil and English is required.
• Knowledge of Sinhala will be considered an added advantage.
• Only shortlisted candidates will be contacted.