Assistant Relationship Manager

Assistant Relationship Manager – DFCC Bank Mount Lavinia

Job Overview

DFCC Bank PLC is seeking applications for the position of Assistant Relationship Manager for the Mount Lavinia Branch. The role focuses on relationship management, business development, portfolio growth, and providing suitable financial solutions to customers.

Position Details

Job Title: Assistant Relationship Manager
Company: DFCC Bank PLC
Branch: Mount Lavinia Branch
Industry: Banking & Financial Services
Application Deadline: 09th August 2026

About the Role

The Assistant Relationship Manager will be responsible for developing customer relationships, expanding the customer portfolio, providing financial advice, and ensuring high-quality service while maintaining compliance with banking standards.

Key Responsibilities

• Identify opportunities to grow the customer portfolio by:
  • Acquiring new clients.
  • Expanding existing relationships.
• Provide personalized financial advice and recommend suitable:
  • Banking products.
  • Financial services.
• Ensure high levels of customer satisfaction through:
  • Prompt service.
  • Effective solutions.
• Monitor portfolio performance, manage risks, and ensure compliance with regulatory requirements.
• Collaborate with internal teams to:
  • Streamline operations.
  • Resolve customer issues.
• Participate in business development activities.
• Stay updated on market trends and customer needs.

Requirements

Ideal candidates should possess:

• A degree or full professional qualifications acceptable to the bank.
• Approximately 8 years of relevant experience in branch banking.
• Mandatory experience in:
  • Credit operations.
  • Financial services.
• Sound knowledge of:
  • Financial statement analysis.
• Strong communication skills with the ability to maintain relationships with:
  • Internal stakeholders.
  • External customers.
• Excellent negotiation skills.

Key Skills

• Relationship Management
• Credit Analysis
• Customer Service
• Business Development
• Financial Advisory
• Portfolio Management
• Risk Management
• Negotiation Skills
• Communication Skills

How to Apply

Interested candidates should send:

• Updated CV
  or
• DFCC Bank application form

via email to:

recruit@dfccbank.com

Please mention the position applied for in the subject line.

Closing Date: 09th August 2026

Chief Human Resources Officer
DFCC Bank PLC
73/5, Galle Road, Colombo 03

Only shortlisted candidates will be contacted.