Receptionist

Receptionist – Union Assurance PLC

Job Overview

Union Assurance PLC is looking for a professional and customer-focused Receptionist to join its Human Resources team in Colombo 03. This role is ideal for individuals with excellent communication skills, strong organizational abilities, and a passion for delivering outstanding front-office and administrative support.

Job Category: Administration, Customer Service, Private Jobs
Job Location: Colombo 03, Sri Lanka

Position Details

Position: Receptionist

The Receptionist will serve as the first point of contact for visitors and clients, managing front desk operations while ensuring a welcoming and efficient office environment. The role also includes providing administrative support and maintaining professional communication across the organization.

Company Overview

Union Assurance PLC, a John Keells Group Company, is one of Sri Lanka’s leading life insurance providers. The company is committed to delivering exceptional customer service while fostering an inclusive workplace that supports employee growth and career development.

Qualifications & Experience

• Minimum G.C.E. Advanced Level (A/L) qualification.
• Diploma in Administration or a related field will be an added advantage.
• Previous experience as a Receptionist, Front Office Executive, or in a Customer Service role is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational abilities.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

Key Responsibilities

• Manage front desk and reception operations efficiently.
• Welcome and assist visitors, clients, and guests professionally.
• Serve as the primary point of contact for incoming inquiries.
• Handle telephone calls and direct them to the appropriate departments.
• Provide administrative and clerical support to the Human Resources team.
• Maintain a clean, organized, and professional reception area.
• Coordinate visitor records and ensure smooth office communication.
• Support general office administration as required.

Required Skills

• Customer Service Excellence.
• Front Office Management.
• Administrative Support.
• Communication Skills.
• Interpersonal Skills.
• Organizational Skills.
• Microsoft Word, Excel, and Outlook.
• Time Management.
• Professional Appearance and Conduct.
• Attention to Detail.

Salary & Benefits

• Attractive remuneration package.
• Opportunity to work with one of Sri Lanka’s leading insurance companies.
• Professional and supportive working environment.
• Career development and learning opportunities.
• Inclusive workplace as part of the John Keells Group.

How to Apply

Interested candidates should send their CV to:

Email: Careers@unionassurance.com

Important Notes

• Job Location: Colombo 03, Sri Lanka.
• Applications are open to suitably qualified candidates.
• By applying, applicants consent to the processing of their personal information for recruitment purposes and acknowledge that reference checks may be conducted.
• Union Assurance PLC, a John Keells Group Company, is an equal opportunity employer and welcomes applications from all suitably qualified individuals.