Pinnacle Relationship Manager

Pinnacle Relationship Manager – DFCC Bank

Job Overview

DFCC Bank PLC is seeking experienced banking professionals for the position of Pinnacle Relationship Manager. The role focuses on managing and growing the branch’s high-net-worth client portfolio, identifying customer needs, maximizing revenue opportunities and ensuring excellent customer service and satisfaction.

Position Details

Job Title: Pinnacle Relationship Manager
Organization: DFCC Bank PLC
Branch Locations: Galle, Colombo District, Sri Lanka
Branches: Galle, Fort Super Grade, Wellawatte and Maharagama
Employment Type: Not specified in the vacancy advertisement
Application Deadline: Within 7 days of the advertisement

Company Overview

DFCC Bank PLC is a licensed commercial bank in Sri Lanka supervised by the Central Bank of Sri Lanka. The bank provides a range of financial and banking services through its branch network.

Qualifications & Experience

Applicants should ideally:

• Possess at least 7 years of executive-level experience in the banking or finance field.
• Have experience handling high-net-worth clients.
• Possess a degree or full professional qualification acceptable to DFCC Bank.
• Have a pleasing, confident and outgoing personality.
• Possess strong communication skills in English.

Key Responsibilities

• Manage and grow the branch’s high-net-worth client portfolio.
• Maximize revenue opportunities through cross-selling.
• Increase branch profitability through effective relationship management.
• Identify and understand the financial needs of high-net-worth clients.
• Manage interactions with existing customers.
• Develop relationships with prospective customers.
• Ensure excellent customer service and customer satisfaction.
• Build and maintain strong relationships with high-value clients.
• Support the branch in achieving its business and revenue objectives.

Required Skills

• Strong knowledge of banking and financial services.
• Experience in managing high-net-worth customer relationships.
• Excellent relationship management skills.
• Strong communication skills in English.
• Excellent customer service skills.
• Strong business development and cross-selling abilities.
• Ability to identify customer needs and recommend appropriate solutions.
• Confident, outgoing and pleasing personality.
• Strong interpersonal skills.
• Ability to manage and grow a high-value customer portfolio.

Salary & Benefits

The vacancy advertisement does not specify a salary scale or detailed benefits package.

DFCC Bank states that it is an equal opportunity employer committed to promoting an inclusive and diverse working environment. Recruitment is based on merit and competency.

How to Apply

Interested candidates should send an updated CV or the DFCC Bank application form to:

Email: recruit@dfccbank.com

Applicants should mention the position applied for in the subject line of the email.

Applications should be submitted within 7 days of the advertisement.

Chief Human Resources Officer
DFCC Bank PLC
73/5, Galle Road
Colombo 03, Sri Lanka

Important Notes

• The position is available for the Galle, Fort Super Grade, Wellawatte and Maharagama branches.
• Applicants should have at least 7 years of executive experience in banking or finance.
• Experience handling high-net-worth clients is required.
• A degree or full professional qualification acceptable to DFCC Bank is required.
• Candidates should have a pleasing, confident and outgoing personality.
• Strong communication skills in English are required.
• The role involves managing and growing a high-net-worth client portfolio and maximizing revenue through cross-selling.
• Candidates will be responsible for maintaining excellent customer service and satisfaction.
• DFCC Bank is an equal opportunity employer.
• Any form of canvassing is discouraged.
• Correspondence will only be with shortlisted candidates.
• Applications must be submitted within 7 days of the advertisement.
• The advertisement does not specify a salary scale.

Job Category: Banking & Insurance, Sales & Marketing, Management, Private Jobs