Pawning Officer (Kattankudy) – DFCC Bank

Pawning Officer (Kattankudy Branch) – DFCC Bank PLC

Job Overview

DFCC Bank PLC is inviting applications for the position of Pawning Officer for its Kattankudy Branch. This opportunity is ideal for banking professionals with experience in branch operations and pawning services who are committed to delivering exceptional customer service while ensuring compliance with banking policies and regulatory requirements.

Position Details

Job Title: Pawning Officer
Company: DFCC Bank PLC
Branch: Kattankudy Branch
Location: Kattankudy, Sri Lanka
Job Type: Full-Time
Industry: Banking & Financial Services
Job Category: Banking, Branch Operations, Pawning, Private Jobs

Company Overview

DFCC Bank PLC is one of Sri Lanka’s leading commercial banks and a Great Place to Work® Certified organization. The bank is committed to providing innovative financial solutions while fostering an inclusive, diverse, and merit-based work environment.

Job Summary

The Pawning Officer will be responsible for handling all pawning activities at the Kattankudy Branch while supporting branch operational functions. The successful candidate will ensure excellent customer service, accurate processing of pawning transactions, and compliance with the bank’s internal policies and regulatory guidelines.

Key Responsibilities

• Manage all pawning activities at the branch.
• Support day-to-day branch operational functions.
• Deliver exceptional customer service to all customers.
• Process pawning transactions accurately and efficiently.
• Ensure compliance with bank policies, procedures, and regulatory requirements.
• Maintain proper documentation and records related to pawning operations.
• Assist in achieving branch operational objectives.

Candidate Requirements

Experience

• Minimum 4 years of commercial banking experience.
• Experience in branch operations, including exposure to pawning services.

Required Knowledge

• Good understanding of the products and services offered by the bank.
• Knowledge of banking operations and customer service practices.

Required Skills

• Customer Service
• Pawning Operations
• Commercial Banking
• Branch Operations
• Banking Products & Services
• Communication Skills
• Interpersonal Skills
• Attention to Detail
• Compliance & Regulatory Awareness
• Record Keeping
• Problem Solving
• Teamwork

Candidate Profile

The ideal candidate should possess:

• Strong interpersonal and communication skills.
• A customer-focused attitude with a flair for excellent service.
• Ability to work accurately while maintaining compliance.
• Professionalism and integrity in handling customer transactions.

Salary & Benefits

• Attractive remuneration package.
• Opportunity to work with one of Sri Lanka’s leading commercial banks.
• Career development and professional growth opportunities.
• Inclusive and merit-based working environment.

How to Apply

Interested candidates should email their updated CV or the completed DFCC Bank Application Form (available on the bank’s website).

Email: recruit@dfccbank.com

Email Subject: Mention the post applied for in the subject line.

Application Deadline: 14 April 2026

Company Information

Company: DFCC Bank PLC

Address:
73/5, Galle Road,
Colombo 03, Sri Lanka

Telephone: 0112 350 000

Website: https://www.dfcc.lk

Important Notes

• Recruitment is based solely on merit and competency.
• DFCC Bank is an equal opportunity employer.
• Any form of canvassing will result in disqualification.
• Only shortlisted candidates will be contacted.
• Applications received after the closing date may not be considered.