Office Assistant – Dialog Axiata PLC

Office Assistant – Dialog Axiata PLC

Job Overview

Dialog Axiata PLC is seeking a reliable and detail-oriented Office Assistant – Mail Management for a 6-month contract role. The selected candidate will support daily mailroom operations, document handling, mail distribution, and record maintenance while ensuring confidentiality and operational efficiency.

Position Details

Job Title: Office Assistant – Mail Management
Company: Dialog Axiata PLC
Job Type: Contract (6 Months)
Industry: Telecommunications / Administration

About the Company

Dialog Axiata PLC, part of Axiata Group Berhad, is one of Sri Lanka’s leading connectivity providers offering mobile, broadband, pay TV, and digital services. The company serves millions of customers nationwide and is recognized for innovation and excellence in telecommunications.

Key Responsibilities

The selected candidate will be responsible for:

• Collecting and receiving daily incoming mails in an organized manner
• Handling approximately 80–100 mails per day accurately
• Checking, recording, and routing received mails correctly
• Sorting incoming mails according to department, urgency, and document type
• Identifying critical communications such as TRC notices, legal letters, and LT documents
• Dispatching urgent mails to relevant teams or stakeholders
• Managing inter-office mail distribution
• Updating all received mails in the system for record-keeping purposes

Required Qualifications & Skills

Applicants should possess:

• Previous experience in office assistance, mailroom operations, document handling, or administration (preferred)
• Ability to manage high-volume mail handling accurately
• Basic computer literacy and ability to update system records
• Good communication and coordination skills
• Reliable, punctual, and responsible personality
• Ability to work with minimum supervision
• Strong confidentiality and document-handling ethics

Ideal Candidate Profile

The ideal candidate should be:

• Detail-oriented and organized
• Efficient in handling administrative tasks
• Comfortable working in a fast-paced office environment
• Able to maintain accuracy under pressure

How to Apply

Interested candidates can send their CV to:

Email: careers@dialog.lk

Please mention “Office Assistant – Mail Management” in the subject line of the email.

Company

Dialog Axiata PLC
Sri Lanka’s leading telecommunications and digital connectivity provider.