Executive Officer | Assistant Manager – Union Bank of Colombo PLC

Job Overview

Union Bank of Colombo PLC is inviting applications for the positions of Executive Officer / Assistant Manager – Card Operations. The selected candidates will be responsible for managing card operations, ensuring process efficiency, maintaining compliance standards, and supporting smooth operational performance within the bank’s card services division.

Job Title

Executive Officer / Assistant Manager – Card Operations

Company

Union Bank of Colombo PLC

Job Category

Banking Operations & Card Services

Bullet Category List

• Card Operations
• Banking Operations
• Payment Processing
• Risk & Compliance
• Financial Services
• Banking Technology

Job Location

Sri Lanka

Employment Type

Full Time

Industry

Banking & Financial Services

Job Responsibilities

• Streamline backend processes by validating the effectiveness of existing processes and controls
• Review and update process manuals and workflow procedures periodically
• Ensure high integrity of operational processes and card functions
• Maintain high service standards for business functions
• Monitor card delivery turnaround times and report operational breaches
• Manage workflow queues and allocate resources to ensure smooth operations
• Recommend best practices to improve cost optimization within the department
• Support business projects including user acceptance testing activities
• Process financial transactions related to card business operations
• Ensure compliance with internal and external audit requirements
• Stay updated on regulations issued by the Central Bank of Sri Lanka, payment card networks, and regulatory bodies
• Provide MIS reporting support related to operational functions

Candidate Requirements

• Bachelor’s degree in Business Administration, Finance, Banking, or a related field
• 3–5 years of experience in card operations, banking operations, or a similar role
• Strong understanding of card processing systems and payment networks such as Visa and Mastercard
• Experience handling card issuance, transaction processing, dispute management, and reconciliations
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work under pressure in a fast-paced environment
• Proficiency in Microsoft Office applications, especially Excel
• Knowledge of risk management, fraud monitoring, and compliance procedures will be an added advantage

Required Skills

• Card Operations
• Banking Operations
• Payment Processing
• Visa & Mastercard Systems
• Transaction Processing
• Risk Management
• Fraud Monitoring
• Compliance & Auditing
• MIS Reporting
• Microsoft Excel

Why Join Union Bank of Colombo PLC?

• Opportunity to work with one of Sri Lanka’s fastest-growing banks
• Attractive remuneration package and career advancement opportunities
• Exposure to modern banking card systems and payment technologies
• Staff loan benefits at concessionary interest rates
• Professional and dynamic work environment

How to Apply

📧 Send your updated CV to:

jobs@unionb.com