Assistant Relationship Manager | Executive

Job Overview

Job Title: Assistant Relationship Manager / Executive Company: DFCC Bank PLC Job Location: Kalmunai, Ampara District, Sri Lanka Job Category: Banking & Insurance, Accounting & Finance, Sales & Marketing, Private Jobs

DFCC Bank PLC invites applications from suitably qualified and experienced candidates for the positions of Assistant Relationship Manager / Executive at its Kalmunai Branch. The successful candidates will be responsible for developing customer relationships, expanding banking portfolios, providing financial advice, and supporting business growth while ensuring compliance with banking regulations.

Position Details

• Position: Assistant Relationship Manager / Executive

• Company: DFCC Bank PLC

• Branch: Kalmunai

• Job Location: Ampara District, Sri Lanka

• Experience Required: Approximately 7–8 years in branch banking

• Mandatory Experience: Exposure to credit

• Closing Date: 15 October 2026

Company Overview

DFCC Bank PLC is a licensed commercial bank in Sri Lanka that provides a range of banking and financial services to individuals and businesses. The bank focuses on customer relationships, responsible banking, and sustainable business growth.

Qualifications & Experience

• Degree or full professional qualifications acceptable to the bank.

• Approximately 7–8 years of relevant experience in branch banking.

• Mandatory exposure to credit-related activities.

• Sound knowledge of financial statement analysis.

• Experience in customer relationship management and banking business development will be beneficial.

Key Responsibilities

• Identify opportunities to grow the banking portfolio by acquiring new clients and expanding existing relationships.

• Provide personalised financial advice and recommend suitable banking products and services.

• Ensure high levels of customer satisfaction through prompt service and effective solutions.

• Monitor portfolio performance, manage risks, and ensure compliance with regulatory standards.

• Collaborate with internal teams to streamline operations and resolve client issues.

• Participate in business development activities and remain updated on market trends.

• Build and maintain strong relationships with existing and prospective customers.

Required Skills

• Excellent communication and interpersonal skills.

• Strong negotiation and relationship-building abilities.

• Good understanding of banking products, services, and credit operations.

• Financial statement analysis and analytical skills.

• Strong customer service orientation.

• Business development and portfolio management skills.

• Ability to identify customer needs and recommend appropriate financial solutions.

• Sound risk management and decision-making abilities.

• Ability to work effectively with internal and external stakeholders.

Salary & Benefits

Salary details and specific benefits have not been disclosed in the advertisement. Further information may be provided during the recruitment process.

How to Apply

Interested candidates should submit an updated CV or a completed DFCC Bank application form by email.

Email: recruit@dfccbank.com

Applicants must mention the position applied for in the email subject line.

Suggested email subject: Assistant Relationship Manager / Executive – Kalmunai

Closing Date: 15 October 2026

Important Notes

• Applicants should have approximately 7–8 years of relevant branch banking experience.

• Exposure to credit is mandatory.

• A degree or full professional qualification acceptable to the bank is required.

• DFCC Bank is an equal opportunity employer and bases recruitment on merit and competency.

• Any form of canvassing is discouraged.

• Only shortlisted candidates will be contacted.

• Applications must be submitted before the closing date.