Senior Banking Assistant

Job Overview

Job Title: Senior Banking Assistant – General Operations Company: DFCC Bank PLC Job Location: Colombo 03, Sri Lanka Job Category: Banking & Insurance, Accounting & Finance, Private Jobs

DFCC Bank PLC invites applications from suitably qualified and experienced candidates for the position of Senior Banking Assistant – General Operations at its Card Centre. The successful candidate will be responsible for credit card operational activities, card maintenance, financial entries, service quality, and compliance with operational and regulatory requirements.

Position Details

• Position: Senior Banking Assistant – General Operations

• Department: Card Centre

• Company: DFCC Bank PLC

• Job Location: Colombo 03, Sri Lanka

• Minimum Experience: 4 years in a relevant field

• Closing Date: 15 October 2026

Company Overview

DFCC Bank PLC is a licensed commercial bank in Sri Lanka that provides banking and financial services to individuals and businesses. The bank focuses on customer service, operational excellence, and the continuous improvement of its banking services.

Qualifications & Experience

• Minimum of four years of experience in a relevant field.

• Partial banking qualifications will be considered an advantage.

• Strong knowledge of Microsoft Office applications and relevant systems.

• Experience in banking operations, credit card operations, or financial services will be beneficial.

Key Responsibilities

• Monitor credit card maintenance-related operational activities.

• Carry out all card operational activities within agreed Service Level Agreements (SLAs) and required quality standards.

• Manage and develop card-related information and support other bank initiatives.

• Manage card-related financial entries efficiently and accurately.

• Ensure compliance with audit requirements, regulatory standards, and operational risk controls.

• Maintain accurate records and support the smooth functioning of Card Centre operations.

Required Skills

• Strong problem-solving and analytical skills.

• Creativity and attention to detail.

• Ability to manage processes, projects, and multiple priorities.

• Ability to meet deadlines and work effectively under pressure.

• Strong people-management and relationship-building skills.

• Excellent customer service and communication abilities.

• Sound decision-making skills.

• Proficiency in Microsoft Office applications and relevant banking systems.

Salary & Benefits

Salary details and specific benefits have not been disclosed in the advertisement. Further information may be provided during the recruitment process.

How to Apply

Interested candidates should submit an updated CV or a completed DFCC Bank application form by email.

Email: recruit@dfccbank.com

Applicants must mention the position applied for in the email subject line.

Suggested email subject: Senior Banking Assistant – General Operations

Closing Date: 15 October 2026

Important Notes

• Applicants must have at least four years of experience in a relevant field.

• Partial banking qualifications will be considered an advantage.

• DFCC Bank is an equal opportunity employer and bases recruitment on merit and competency.

• Any form of canvassing is discouraged.

• Only shortlisted candidates will be contacted.

• Applications should be submitted before the closing date.