Technical Field Associate | Officer – Ceylon Business Appliances (Pvt) Ltd

Job Overview

Ceylon Business Appliances (Pvt) Ltd is seeking motivated and technically skilled professionals to join its team as Technical Field Associate / Officer. The selected candidates will be responsible for installing and repairing POS systems, printers, and vending machines while providing on-site technical support and customer service.

This role is ideal for individuals with basic electronics or IT hardware knowledge who are passionate about technical troubleshooting, field service operations, and customer support within a fast-paced corporate environment.

Technical Field Associate / Officer Job Vacancy | Ceylon Business Appliances (Pvt) Ltd

Hiring Company: Ceylon Business Appliances (Pvt) Ltd
Position: Technical Field Associate / Officer
Job Type: Full-Time
Industry: Technical Support, IT Hardware, Field Service Operations
Location: Colombo, Dehiwala, Moratuwa, Galkissa, Rathmalana, Vavuniya & Trincomalee, Sri Lanka
Workplace Type: Field-based / On-site
Experience Level: Entry Level / Associate Level

Key Responsibilities

• Install and repair POS systems, printers, and vending machines.
• Support the sales team with equipment setup and product demonstrations.
• Troubleshoot and resolve technical issues at customer locations.
• Ensure timely completion of assigned service tasks.
• Provide excellent customer service and coordinate with internal support teams.
• Maintain service quality and customer satisfaction standards.
• Support field operations and technical maintenance activities.

Required Qualifications & Skills

Educational Qualifications

• G.C.E. Ordinary Level (O/L) with an IT-related certificate or equivalent qualification.

Technical Knowledge

• Basic understanding of:
  • Electronics
  • Computer hardware
  • Technical troubleshooting

Skills & Competencies

• Strong problem-solving skills for technical issues
• Good communication and customer service skills
• Ability to work independently and handle field assignments
• Strong coordination and time management abilities
• Willingness to travel frequently for customer visits

Additional Requirements

• A valid driving license will be considered an added advantage.

What We Offer

• Attractive gross salary package
• Corporate insurance cover
• Career growth opportunities based on performance
• Opportunity to work with leading global brands
• Professional and supportive work environment

Why Join Ceylon Business Appliances?

Ceylon Business Appliances (Pvt) Ltd offers employees the opportunity to gain hands-on technical experience while working with advanced POS systems, printers, and vending solutions. Employees benefit from exposure to field operations, technical troubleshooting, and customer service within a growing corporate environment.

Job Locations

Vacancies are available in:

• Colombo
• Dehiwala
• Moratuwa
• Galkissa
• Rathmalana
• Vavuniya
• Trincomalee

Head Office:
Ceylon Business Appliances (Pvt) Ltd
193, Hill Street, Dehiwala, Sri Lanka

How to Apply

Interested candidates should send their updated resume to:

Email: careers@cba.lk

Please mention “Technical Field Associate / Officer” in the subject line when applying.

For inquiries:
Telephone: 0117 845 200

FAQs

What is the Technical Field Associate / Officer role at Ceylon Business Appliances?

The role involves installing, repairing, and troubleshooting POS systems, printers, and vending machines while providing field-based technical support.

What qualifications are required for this technical position?

Candidates should have G.C.E. O/L qualifications along with an IT-related certificate or equivalent qualification.

Is prior technical knowledge required?

Yes. Basic knowledge of electronics, computer hardware, and technical troubleshooting is required.

Is travel required for this role?

Yes. Candidates should be willing to travel frequently for customer visits and field assignments.

Is a driving license required for this position?

A valid driving license is considered an added advantage but is not mandatory.