Relationship Managers (Elite Circle) – Union Bank of Colombo PLC

Relationship Managers (Elite Circle) – Union Bank of Colombo PLC

Job Overview

Job Title: Relationship Manager – Elite Circle
Company: Union Bank of Colombo PLC
Location: Colombo District, Sri Lanka
Job Type: Full-Time
Department: Elite Circle Banking
Application Deadline: 18 June 2026

Union Bank of Colombo PLC is seeking experienced and results-driven professionals for the position of Relationship Manager – Elite Circle. This role is ideal for banking and financial services professionals with a strong background in relationship management, sales, customer service excellence, and portfolio growth. Successful candidates will be responsible for managing high-value client relationships while driving business growth and delivering superior banking experiences.

Position Details

Position: Relationship Manager – Elite Circle
Company: Union Bank of Colombo PLC
Department: Elite Circle Banking
Location: Colombo District, Sri Lanka
Employment Type: Full-Time

The selected candidate will manage a portfolio of Elite Circle clients, develop new business opportunities, achieve sales and service targets, and maintain long-term customer relationships while ensuring compliance with banking regulations and operational standards.

Company Overview

Union Bank of Colombo PLC is one of Sri Lanka’s leading licensed commercial banks, providing innovative banking and financial solutions to individuals, businesses, and corporate customers. Supervised by the Central Bank of Sri Lanka, Union Bank is recognized for its customer-centric approach, digital innovation, and commitment to transforming lives through accessible banking services.

With a growing nationwide presence and a focus on excellence, Union Bank offers rewarding career opportunities for professionals seeking growth in the banking and financial services industry.

Qualifications & Experience

Applicants should possess:

• Minimum of 5 years of post-qualifying experience in the banking or financial services sector promoting financial products and services.
• Strong knowledge of banking operations and financial services.
• Proven experience in relationship management, customer acquisition, and portfolio management.
• Strong sales orientation with the ability to achieve business targets.
• Experience working in highly target-driven environments.
• Knowledge of customer relationship management (CRM) practices.
• Excellent customer service and stakeholder management capabilities.
• Bachelor’s Degree in Business or an equivalent professional qualification will be an added advantage.

Key Responsibilities

• Acquire new client relationships and manage assigned Elite Circle customer portfolios.
• Achieve business objectives in accordance with the Bank’s guidelines and performance targets.
• Meet financial budgets, customer service standards, and operational requirements.
• Build and maintain strong customer relationships through exceptional service quality.
• Monitor portfolio performance and take corrective action where necessary.
• Expand client portfolios by canvassing and onboarding new customers.
• Maintain accurate customer records and documentation.
• Deliver superior customer service across all customer interactions.
• Process operational activities in accordance with Elite Circle Banking procedures and regulatory requirements.
• Act as the key liaison between customers and relevant support service units within the Bank.

Required Skills

• Relationship Management.
• Banking and Financial Services Knowledge.
• Business Development and Sales.
• Customer Relationship Management (CRM).
• Negotiation and Persuasion Skills.
• Portfolio Management.
• Customer Service Excellence.
• Communication and Presentation Skills.
• Stakeholder Management.
• Leadership and Team Collaboration.
• Time Management and Organizational Skills.
• Strategic Thinking and Problem Solving.
• Financial Product Knowledge.

Salary & Benefits

Union Bank offers:

• Attractive remuneration package.
• Staff loan benefits at concessionary interest rates.
• Excellent career growth and advancement opportunities.
• Exposure to premium banking and relationship management operations.
• Professional development and training opportunities.
• Dynamic and performance-driven work environment.
• Opportunity to work with one of Sri Lanka’s fastest-growing commercial banks.

How to Apply

Interested candidates should forward their updated Curriculum Vitae along with the names and contact details of two non-related referees to:

Email: jobs@unionb.com

Please mention “Relationship Manager – Elite Circle” in the email subject line.

Applications must be submitted on or before 18 June 2026.

Union Bank of Colombo PLC
Website: www.unionb.com

Important Notes

• The position is based in Colombo District, Sri Lanka.
• A minimum of 5 years of post-qualifying experience in banking or financial services is required.
• Experience in relationship management, portfolio management, and sales-driven environments will be highly advantageous.
• A Bachelor’s Degree in Business or an equivalent professional qualification will be considered an added advantage.
• Applicants must provide details of two non-related referees.
• Only shortlisted candidates will be notified.
• All applications will be treated with strict confidentiality.