Customer Follow Up Coordinator

Customer Follow Up Coordinator – Three Sinha Industries (Pvt) Ltd

Job Overview

Three Sinha Industries (Pvt) Ltd is inviting applications for the position of Customer Follow-Up Coordinator. The company is looking for enthusiastic individuals with good communication skills and basic computer knowledge to maintain customer follow-ups and provide excellent customer service. School leavers are encouraged to apply.

Position Details

Job Title: Customer Follow-Up Coordinator

Company: Three Sinha Industries (Pvt) Ltd

Job Category: Customer Service / Customer Support

Job Type: Full-Time

Work Location: Rajagiriya, Sri Lanka

Company Overview

Three Sinha Industries (Pvt) Ltd is a leading Sri Lankan manufacturer specializing in roller doors and steel fabrication. The company is well known for delivering quality products and excellent customer service while offering rewarding career opportunities.

Qualifications & Experience

Candidates should possess:

• Basic computer knowledge, including Internet and Microsoft Office applications.
• Ability to read, write, and communicate in English and Sinhala.
• Good communication and conversation skills.
• Preferably between 18–35 years of age.
• School leavers are encouraged to apply.

Key Responsibilities

• Follow up with customers regarding products and services.
• Communicate with customers professionally through phone calls and other channels.
• Respond to customer inquiries and provide timely assistance.
• Maintain customer records and follow-up activities.
• Coordinate with internal teams to ensure customer satisfaction.

Required Skills

• Customer Service
• Customer Follow-Up
• Communication Skills
• Microsoft Office
• Internet Applications
• English & Sinhala Communication
• Time Management
• Organizational Skills
• Teamwork
• Attention to Detail

Salary & Benefits

• Attractive remuneration package.
• Opportunity to work with a leading Sri Lankan manufacturing company.
• Career development and growth opportunities.
• Friendly and supportive working environment.

How to Apply

Interested candidates should forward their CV with contact details via email.

Email: followup@threesinha.lk

Contact Number: 0768 768 502

Office Address:

No. 448, Nawala Road,

Koswatta,

Rajagiriya,

Sri Lanka

Please mention the position applied for in the email subject line.

Important Notes

• Work Location: Rajagiriya, Sri Lanka.
• Preferred Age: 18–35 years.
• School leavers are encouraged to apply.
• Ability to communicate in both English and Sinhala is required.
• Only shortlisted candidates will be contacted.