Junior Executive | Executive

Junior Executive | Executive – Orient Insurance Limited

Job Overview

Orient Insurance Limited is inviting applications for the position of Junior Executive / Executive – Motor Claims. This opportunity is ideal for experienced insurance professionals with knowledge of motor claims processing and customer service. The selected candidate will be responsible for handling motor insurance claims efficiently while ensuring compliance with company policies and delivering exceptional customer support.

Job Category: Banking & Insurance, Customer Service & BPO, Private Jobs
Job Location: Colombo District, Sri Lanka

Position Details

Position: Junior Executive / Executive – Motor Claims

The successful candidate will assist in processing and settling motor insurance claims, coordinate with customers and service providers, maintain accurate claim records, and ensure timely claim resolution.

Company Overview

Orient Insurance Limited is a leading multinational general insurance company and one of the fastest-growing insurers in Sri Lanka. The company offers a wide range of insurance solutions and is committed to delivering reliable, customer-focused services while fostering a rewarding work environment for its employees.

Qualifications & Experience

• Minimum of 1 year of experience in a similar motor claims role.
• Sound knowledge of motor claims settlement and processing.
• Basic knowledge of motor insurance policies and claims procedures will be an added advantage.
• Proficiency in Microsoft Office applications.
• Strong communication and customer service skills.
• Ability to work accurately under pressure and meet deadlines.

Key Responsibilities

• Assist in processing and settling motor insurance claims.
• Coordinate with customers, garages, surveyors, and internal departments.
• Maintain accurate claim records and follow up on pending claims.
• Verify claim documentation and ensure compliance with company policies.
• Provide timely updates and assistance to customers throughout the claims process.
• Support efficient claim processing and settlement activities.
• Maintain confidentiality and accuracy in handling customer information.
• Perform other duties assigned by the Claims Department.

Required Skills

• Good knowledge of motor insurance claims procedures.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Customer-focused approach with strong service orientation.
• Good organizational and record-keeping skills.
• Proficiency in Microsoft Office applications.
• Ability to work independently and collaboratively within a team.

Salary & Benefits

• Attractive remuneration package based on qualifications and experience.
• Opportunity to work with a leading multinational insurance company.
• Career growth and professional development opportunities.
• Dynamic and supportive working environment.

How to Apply

Interested candidates are invited to send their updated CV to:

Email:
careers@orientinsurance.lk

Important Notes

• Candidates should possess at least one year of relevant experience in motor insurance claims.
• Knowledge of motor insurance policies and claims procedures will be considered an added advantage.
• Only shortlisted candidates will be contacted for interviews.
• Ensure the position applied for is clearly mentioned in your application.