Banking Assistant (Matara Branch) – DFCC Bank

Job Overview

DFCC Bank is seeking experienced and customer-focused professionals for the positions of Banking Assistant / Senior Banking Assistant at its Matara Branch. The selected candidates will support branch credit operations while delivering excellent customer service and maintaining compliance with banking regulations and internal policies.

Job Title

Banking Assistant / Senior Banking Assistant

Company

DFCC Bank

Job Category

Banking & Finance

Bullet Category List

• Commercial Banking
• Branch Operations
• Credit Operations
• Customer Service
• Banking Administration

Job Location

Matara, Sri Lanka

Employment Type

Full Time

Industry

Banking & Financial Services

Job Responsibilities

• Handle branch credit-related activities
• Assist with daily operational banking activities
• Deliver exceptional customer service to clients
• Ensure compliance with bank policies, procedures, and regulatory guidelines
• Support smooth branch operations and customer interactions
• Maintain professional communication with customers and internal teams

Candidate Requirements

• 2–4 years of experience in Commercial Banking
• Experience in branch credit operations is preferred
• Good knowledge of banking products and services
• Strong interpersonal and communication skills
• Customer-focused attitude with excellent service orientation
• Ability to work efficiently in a fast-paced banking environment

Required Skills

• Commercial Banking
• Branch Credit Operations
• Customer Service
• Communication Skills
• Banking Operations
• Regulatory Compliance
• Relationship Management
• Problem Solving

Why Join DFCC Bank?

• Work with one of Sri Lanka’s leading commercial banks
• Inclusive and professional work environment
• Career growth opportunities in banking and finance
• Exposure to branch operations and credit management
• Opportunity to develop customer relationship management skills

How to Apply

📧 Send your updated CV to:

recruit@dfccbank.com