Contact Centre Trainee – DFCC Bank

Job Overview

Job Title: Contact Centre Trainee
Employment Type: Fixed Term Contract
Company: DFCC Bank
Industry: Banking / Customer Service
Location: Colombo 03, Sri Lanka
Interview Type: Walk-In Interview

About the Company

DFCC Bank is one of Sri Lanka’s leading commercial banks, recognized for innovation, excellent customer service, and a strong corporate culture. The bank is currently inviting energetic and customer-focused individuals to join its Contact Centre team.

Position Summary

The Contact Centre Trainee role is ideal for young individuals seeking to start a professional career in banking and customer service. Selected candidates will gain valuable exposure in customer communication, banking operations, and contact centre services within a reputed financial institution.

Walk-In Interview Details

📅 Date: 15 May 2026
🕘 Time: 9.00 AM – 12.00 PM

Venue

DFCC Bank – Head Office
Galle Road, Colombo 03

Dress Code

Office Attire

📄 Important: Please bring an updated copy of your CV.

Ideal Candidate Profile

DFCC Bank is looking for candidates who are:

• Passionate about customer service
• Excellent in communication skills
• Friendly and professional
• Able to work in a fast-paced environment
• Interested in building a banking career
• Team-oriented and energetic

Why Join DFCC Bank?

• Opportunity to work with a leading commercial bank
• Professional and supportive work environment
• Exposure to banking and financial services
• Career development opportunities
• Great workplace culture

Company Information

DFCC Bank
Head Office – Colombo 03, Sri Lanka