Assistant Vice President (CBO) – NDB Bank

Job Overview

NDB Bank is seeking a highly experienced and strategic professional for the position of Assistant Vice President – Cards Business Operations (CBO). The selected candidate will lead Cards and Merchant Acquiring operations while driving business growth, operational excellence, compliance, and customer engagement initiatives.

This senior leadership role is ideal for banking professionals with strong expertise in cards, payments, merchant acquiring, and consumer banking operations.

Job Title

Assistant Vice President – Cards Business Operations (CBO)

Company

NDB Bank

Job Location

Sri Lanka

Job Type

Full-Time

Job Responsibilities

• Execute Cards and Merchant Acquiring business strategies aligned with organizational objectives
• Translate business goals into actionable operational plans
• Lead market analysis to identify customer behavior, market trends, and competitive insights
• Expand business portfolio through new acquisitions and relationship management
• Promote cross-selling of cards and related banking products
• Develop and strengthen operational policies, systems, and procedures
• Ensure strong internal controls, transaction integrity, and operational compliance
• Manage operational, financial, reputational, and credit risks effectively
• Ensure compliance with CBSL, Visa, MasterCard, and regulatory standards
• Drive operational excellence through automation and digitization initiatives
• Collaborate with marketing and stakeholders for campaigns and product development
• Lead, mentor, and develop operational teams while maintaining ethical standards

Qualifications & Requirements

Candidates should possess:

• Bachelor’s Degree in Commerce, Finance, Banking, or a related field
• CIMA / ACCA / Master’s qualification will be an added advantage
• Minimum 15 years of banking experience
• At least 8 years in progressively senior managerial roles
• Experience in Cards, Payments, Merchant Acquiring, or Consumer Banking preferred

Required Skills

• Banking Operations
• Cards & Payments Management
• Merchant Acquiring
• Strategic Leadership
• Risk Management
• Regulatory Compliance
• Operational Excellence
• Financial Analysis
• Team Leadership
• Digital Transformation
• Customer Relationship Management

Application Process

Interested applicants should apply online through the NDB Bank careers portal on or before 16 May 2026.

🌐 Apply via:
NDB Bank Careers

Only shortlisted applicants will be contacted.