Assistant Front Office Manager – Browns Hotels & Resorts

Job Overview

Browns Hotels & Resorts is hiring an Assistant Front Office Manager for Hotel Sigiriya. This opportunity is ideal for hospitality professionals with front office management experience and strong guest service skills in star-class hotel environments.

Job Title

Assistant Front Office Manager

Company

Browns Hotels & Resorts

Job Location

Hotel Sigiriya, Sri Lanka

Job Type

Full-Time

Job Description

Browns Hotels & Resorts is seeking a dynamic and experienced Assistant Front Office Manager to oversee front office operations at Hotel Sigiriya. The selected candidate will supervise front office staff, ensure smooth daily operations, and deliver exceptional guest experiences while maintaining high hospitality standards.

This role is suitable for candidates with strong leadership, coordination, and customer service skills within the hotel industry.

Job Responsibilities

• Supervise and manage front office daily operations
• Train, motivate, and support front office staff
• Ensure smooth check-in and check-out procedures
• Handle guest inquiries and maintain customer satisfaction
• Manage reservations and guest relations functions
• Coordinate shifts, reports, and operational activities
• Maintain front office service quality and hospitality standards

Candidate Requirements

• Minimum 2–4 years of experience in front office operations
• Experience at Executive or Senior Executive level in a star-class hotel environment preferred
• Strong leadership and team management skills
• Excellent communication and guest handling abilities
• Good knowledge of front office operations including reservations and guest relations
• Strong administrative and coordination skills

Ideal Candidate Profile

• Professional and customer-focused personality
• Ability to work in a fast-paced hospitality environment
• Strong organizational and problem-solving skills
• Team-oriented leader with hospitality management experience
• Passion for delivering high-quality guest experiences

Salary & Benefits

• Attractive remuneration package
• Opportunity to work with a leading Sri Lankan hospitality brand
• Career growth within Browns Hotels & Resorts
• Exposure to luxury hospitality and resort operations

How to Apply

📧 Send your CV to: Careers@brownshotels.com

Company Overview

Browns Hotels & Resorts is the leisure arm of the renowned Browns Group, operating premium hospitality properties across Sri Lanka, the Maldives, and Mauritius. The brand is known for luxury hospitality experiences, scenic destinations, and exceptional guest service standards.