Senior Executive (QA)

Senior Executive (QA) – Lanka Hospitals Corporation PLC

Job Overview

Job Title: Senior Executive – Quality Assurance
Company: Lanka Hospitals Corporation PLC
Job Category: Healthcare & Nursing, Management, Private Jobs
Job Location: Colombo, Sri Lanka
Work Location: Lanka Hospitals Corporation PLC, Colombo 05
Employment Type: Full-time

Lanka Hospitals Corporation PLC is seeking a Senior Executive – Quality Assurance to contribute to operational excellence and continuous improvement while supporting high standards of patient care and safety.

Position Details

Position: Senior Executive – Quality Assurance
Location: Colombo 05, Sri Lanka
Experience Required: Minimum 4 years
Executive-Level Experience: At least 2 years

Company Overview

Lanka Hospitals Corporation PLC is a healthcare organization focused on quality, safety and patient care. The Senior Executive – Quality Assurance will support quality assurance, patient safety, accreditation, auditing and continuous improvement initiatives across the hospital.

Qualifications & Experience

• Degree or equivalent professional qualification.
• Diploma in Quality Management will be an advantage.
• Training and experience in implementing quality and productivity improvement tools will be an advantage.
• Training in internal quality auditing / ISO standards / National Quality Award Criteria will be an added benefit.
• Training and experience in Healthcare Waste Management will be an added benefit.
• Minimum 4 years of experience.
• At least 2 years of experience in an Executive-level role.
• Computer literacy and ability to work as a team player.

Key Responsibilities

• Coordinate and actively participate in the Quality Steering Committee, Patient Safety Committee and other quality improvement initiatives.
• Coordinate with accreditation and certification bodies and liaise with internal stakeholders to ensure readiness and compliance with applicable standards.
• Maintain and coordinate accreditation and certification documentation and ensure timely completion of required actions.
• Facilitate continual quality improvement initiatives in collaboration with clinical, medical and operational departments.
• Promote and support the institutionalization of a quality and patient safety culture, including productivity and quality improvement projects.
• Plan, coordinate and monitor internal quality audits, including follow-up of findings and corrective actions.
• Coordinate the standardization and review of hospital documents, forms, signage and related quality documents before implementation.
• Facilitate monitoring of hospital-wide quality indicators and quality improvement measures, including data collection, analysis and reporting.
• Support departments in identifying and monitoring KPIs and quality indicators and provide relevant performance data for staff appraisal processes.
• Prepare and present quality reports, dashboards and performance trends to relevant committees and management.
• Support root cause analysis, corrective and preventive actions and follow-up of identified areas for improvement.

Required Skills

• Strong knowledge of quality assurance and quality improvement practices.
• Understanding of accreditation and certification requirements.
• Knowledge of internal quality auditing and ISO standards.
• Knowledge of quality and productivity improvement tools.
• Healthcare quality and patient safety awareness.
• Strong data analytical and problem-solving skills.
• Excellent written, oral, email, telephone and presentation communication skills.
• Ability to conduct training on quality and productivity for the workforce.
• Confident negotiation skills and ability to handle distraught customers tactfully.
• Ability to prioritize tasks and work independently.
• Positive, unbiased and determined approach to managing improvement opportunities and internal customers.
• Computer literacy.
• Strong teamwork and interpersonal skills.

Salary & Benefits

• Salary and benefits are not specified in the vacancy advertisement.
• Opportunity to contribute to hospital-wide quality assurance, patient safety and continuous improvement initiatives.
• Exposure to accreditation, quality auditing, KPI monitoring and healthcare quality management.

How to Apply

Interested candidates should send their CV to:

Email: careers@lankahospitals.com

Important Notes

• Minimum 4 years of experience is required.
• At least 2 years of experience at Executive level is required.
• A degree or equivalent professional qualification is required.
• Diploma in Quality Management, internal quality auditing/ISO training and Healthcare Waste Management experience will be advantageous.
• Candidates should have strong analytical, communication, organizational and problem-solving skills.