Senior Banking Assistant

Senior Banking Assistant – DFCC Bank Kalutara

Job Overview

DFCC Bank is seeking an experienced banking professional for the position of Senior Banking Assistant – Kalutara Branch. The role involves handling branch operations, providing exceptional customer service and ensuring compliance with bank policies, guidelines and regulatory requirements.

Position Details

• Job Title: Senior Banking Assistant
• Company: DFCC Bank PLC
• Branch: Kalutara Branch
• Job Type: Full-Time
• Job Location: Kalutara, Sri Lanka
• Experience: 4 years in commercial banking
• Application Deadline: 27 September 2026

Company Overview

DFCC Bank PLC is a licensed commercial bank in Sri Lanka, providing a range of banking products and services through its branch network. The bank emphasizes customer service, professional development and an inclusive working environment.

Qualifications & Experience

• Minimum 4 years of experience in the commercial banking sector.
• Experience in branch operations will be an added advantage.
• Knowledge of credit-related activities will be an added advantage.
• Fair knowledge of the products and services offered by the bank.
• Good interpersonal and communication skills.
• Strong customer service orientation.

Key Responsibilities

• Handle the operational activities of the branch.
• Provide exceptional customer service to branch customers.
• Ensure branch activities comply with policies and guidelines established by the bank.
• Ensure compliance with applicable regulatory requirements.
• Support the smooth and efficient functioning of branch operations.

Required Skills

• Strong interpersonal skills.
• Excellent communication skills.
• Good knowledge of banking products and services.
• Customer-focused approach.
• Understanding of commercial banking operations.
• Ability to work in a branch banking environment.
• Ability to comply with banking policies, procedures and regulatory requirements.

Salary & Benefits

• Salary and benefits are not specified in the advertisement.
• Opportunity to develop a career within the banking sector.
• Professional exposure in branch banking operations and customer service.

How to Apply

Interested candidates should submit an updated résumé/CV or DFCC Bank application form to recruit@dfccbank.com.

Please mention the position applied for in the subject line of the email.

Applications should be submitted by 27 September 2026.

Important Notes

• The position is based at the DFCC Bank Kalutara Branch.
• Minimum 4 years of commercial banking experience is required.
• Branch operations and credit knowledge will be an added advantage.
• Only shortlisted candidates will be contacted.
• DFCC Bank is an equal opportunity employer.
• Recruitment is based on merit and competency.

Job Category: Banking & Insurance, Customer Service & BPO, Private Jobs