Second Officer

Second Officer – PMF Finance PLC

Job Overview

PMF Finance PLC is seeking a responsible and experienced Second Officer to join its Branch Monitoring Team. The successful candidate will support branch monitoring activities, review operational controls and customer service processes, identify potential risks and control weaknesses, and contribute to maintaining effective branch operations.

This opportunity is suitable for a finance professional with relevant experience as a Second Officer or in an equivalent role, together with strong analytical and communication skills.

Position Details

Job Title: Second Officer
Company: PMF Finance PLC
Department: Branch Monitoring Team
Job Location: Colombo District, Sri Lanka
Employment Type: Full-time
Job Categories: Banking & Insurance, Private Jobs

Company Overview

PMF Finance PLC is a Sri Lankan non-banking financial institution providing financial services through its branch network. The company is focused on expanding its operations while maintaining effective branch controls, compliance standards and customer service practices.

Qualifications & Experience

• Minimum 2 years of experience as a Second Officer or in an equivalent position.
• Strong understanding of branch operational controls.
• Good knowledge of customer service processes.
• Understanding of branch procedures and operational requirements.
• Good analytical skills.
• Good communication and interpersonal skills.
• Ability to identify operational irregularities and control weaknesses.
• Possess a valid driving licence for both motor vehicles and motorcycles.
• Willingness to travel and be deployed to branches within the network when required.

Key Responsibilities

• Support independent monitoring and review of branch operations.
• Review branch activities to ensure compliance with internal policies and procedures.
• Monitor operational controls and identify potential risks and control weaknesses.
• Review customer service processes and branch operational practices.
• Assist with periodic branch inspections.
• Identify irregularities and potential operational risk exposures.
• Prepare monitoring observations and reports as required.
• Recommend corrective actions for identified operational weaknesses.
• Follow up on the implementation of corrective actions.
• Report significant observations and control weaknesses to management.
• Support risk management and internal control enhancement initiatives.
• Assist the Branch Monitoring Team with monitoring, review and operational support activities.

Required Skills

• Strong knowledge of branch operations and operational controls.
• Good understanding of customer service processes.
• Strong analytical and problem-solving skills.
• Good observation and attention-to-detail skills.
• Ability to identify operational irregularities.
• Good report-writing and documentation skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong understanding of compliance and internal control practices.
• Willingness to travel to different branch locations.
• Valid driving licence for both motor vehicles and motorcycles.

Salary & Benefits

• Remuneration and rewards will be commensurate with qualifications, experience and competencies.
• Opportunity to work within the Branch Monitoring Team of a growing non-banking financial institution.
• Exposure to branch operations, monitoring, risk management and internal controls.
• Opportunities to develop professional experience in the financial services sector.
• Opportunity to work with branch teams across the company’s network.

How to Apply

Interested candidates should forward their detailed CV with two non-related referees and a recent photograph within 7 days of the advertisement.

Email: careers@pmf.lk

Please mention the position applied for in the subject field.

Important Notes

• Minimum 2 years of experience as a Second Officer or equivalent is required.
• Candidates should have a strong understanding of branch operational controls and customer service processes.
• Good analytical and communication skills are essential.
• A valid driving licence for both motor vehicles and motorcycles is required.
• Candidates must be based at the Head Office and be willing to travel and be deployed to any branch within the network for monitoring, review and emergency operational support as directed by the Head of the Department.
• Remuneration and rewards will be based on qualifications, experience and competencies.
• Applications should be submitted within 7 days of the advertisement.
• The position is based in Colombo District, Sri Lanka.
• Email: careers@pmf.lk