Receptionist – Nawaloka Hospitals PLC

Receptionist – Nawaloka Hospitals PLC

Job Overview

Job Title: Receptionist – Eye Centre
Company: Nawaloka Hospitals PLC
Location: Colombo 02, Western Province, Sri Lanka
Job Type: Full-Time
Industry: Healthcare / Hospital Administration

Nawaloka Hospitals PLC is seeking a professional, courteous, and customer-focused Receptionist to join its Eye Centre team. The ideal candidate will be responsible for managing appointments, coordinating patient interactions, handling inquiries, and ensuring a smooth and efficient reception operation.

Position Details

Position: Receptionist – Eye Centre
Organization: Nawaloka Hospitals PLC
Work Location: Colombo 02, Sri Lanka
Employment Type: Full-Time

This role requires excellent communication skills, strong organizational abilities, and a patient-centered approach to service delivery.

Company Overview

Nawaloka Hospitals PLC is one of Sri Lanka’s leading private healthcare institutions, renowned for providing high-quality healthcare services through innovation, compassion, and excellence. The Eye Centre offers specialized eye care services supported by experienced medical professionals and modern technology.

Qualifications & Experience

• Minimum G.C.E. Advanced Level (A/L) qualification.
• Proven experience as a Receptionist or in a similar role, preferably within a healthcare environment.
• Excellent command of English (written and spoken).
• Tamil language proficiency will be an added advantage.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Pleasant personality with strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Patient-focused attitude and professional demeanor.
• Neat appearance and professional conduct.

Key Responsibilities

• Handle appointments efficiently and maintain appointment schedules.
• Coordinate with patients to ensure smooth service delivery.
• Answer and direct telephone calls professionally.
• Address and resolve patient-related inquiries and issues promptly.
• Handle LASIK-related inquiries and provide accurate information.
• Prepare and maintain daily and periodic revenue reports.
• Ensure the reception area remains welcoming, organized, and presentable.
• Perform additional duties assigned by management.

Required Skills

• Customer service excellence.
• Strong verbal and written communication skills.
• Appointment scheduling and coordination.
• Administrative and record-keeping skills.
• Microsoft Office proficiency.
• Problem-solving and multitasking abilities.
• Professional telephone etiquette.
• Interpersonal and teamwork skills.

Salary & Benefits

• Competitive remuneration package.
• Opportunity to work with a leading private healthcare provider.
• Professional and supportive work environment.
• Career development opportunities.
• Exposure to specialized healthcare services.

How to Apply

Interested candidates should send their CV to:

Email: hrcareers@nawaloka.com

Email Subject: Receptionist – Eye Centre

Application Deadline: 23rd June 2026

Company:
Nawaloka Hospitals PLC
Colombo 02, Sri Lanka

Only shortlisted candidates will be contacted.