Junior Executive (Non-Motor Claims)

Junior Executive (Non-Motor Claims) – Allianz Insurance Lanka Limited

Job Title: Junior Executive – Non-Motor Claims

Job Category: Banking & Insurance

Job Type: Full-Time

Job Location: Colombo, Sri Lanka

Job Overview

Allianz Insurance Lanka Limited is inviting applications for the position of Junior Executive – Non-Motor Claims to join its Non-Motor Claims Department. This role is ideal for motivated and detail-oriented professionals who are passionate about delivering excellent customer service while managing miscellaneous insurance claims efficiently and accurately.

Position Details

Position: Junior Executive – Non-Motor Claims

Department: Non-Motor Claims

Organization: Allianz Insurance Lanka Limited

Employment Type: Full-Time

Location: Head Office (One Galle Face Tower), Colombo, Sri Lanka

Company Overview

Allianz Insurance Lanka Limited, a wholly owned subsidiary of Allianz SE Germany, is part of one of the world’s leading financial services groups specializing in insurance and asset management. The company is committed to excellence, innovation, and customer-centric service while providing employees with outstanding opportunities for professional growth and international exposure.

Qualifications & Experience

Applicants should possess the following qualifications and experience:

• Certificate, Diploma, or Degree in:
  • Insurance
  • Business Management
  • Or a related field.
• Good knowledge of General Insurance.
• Minimum 2–3 years of experience in a similar role.
• Strong interpersonal and customer service skills.
• Good understanding of:
  • Outsourcing agreements
  • Third-party risk management
• Excellent communication skills in:
  • Sinhala
  • Tamil
  • English
• Strong time management and organizational skills.
• Excellent writing and negotiation skills.

Key Responsibilities

• Handle miscellaneous insurance claims efficiently and accurately.
• Prepare clear, accurate, and professional claim documentation and reports.
• Communicate effectively with clients, stakeholders, and internal teams.
• Negotiate claims and resolve claim-related issues promptly.
• Maintain high standards of customer service throughout the claims process.
• Ensure compliance with company policies and insurance procedures.
• Support team members with ad hoc tasks when required.
• Contribute to the smooth operation of the Non-Motor Claims Department.

Required Skills

• Insurance Claims Handling
• General Insurance Knowledge
• Customer Service
• Negotiation Skills
• Report Writing
• Documentation Management
• Communication Skills
• Time Management
• Organizational Skills
• Problem-solving
• Stakeholder Management
• Attention to Detail

Salary & Benefits

• Attractive remuneration package.
• Advanced training and professional development opportunities.
• Exposure to global and multinational insurance practices.
• Opportunity to build a rewarding career with one of the world’s leading insurance companies.

How to Apply

Interested candidates should send their CV via email.

Email: careers@allianz.lk

Please mention the position “Junior Executive – Non-Motor Claims” in the subject line of the email.

Important Notes

• Minimum 2–3 years of relevant experience is required.
• The position is based at the Head Office (One Galle Face Tower), Colombo.
• Candidates should be fluent in Sinhala, Tamil, and English.
• Only shortlisted candidates will be contacted for the selection process.