Junior Executive (Jaffna) – SLT Mobitel

Junior Executive – Customer Experience (Jaffna) Job Vacancy 2026 | SLT Mobitel Careers

🏢 Job Overview

SLT Mobitel is inviting applications for the position of Junior Executive – Customer Experience based in Jaffna 📍

This is a great opportunity for freshers and early-career professionals to build a career in the telecom industry while gaining hands-on experience in customer engagement and service operations 📡

📌 Job Details

• Job Title: Junior Executive – Customer Experience
• Company: SLT Mobitel
• Location: Jaffna
• Job Type: Full-Time
• Industry: Telecommunications

🎯 Job Responsibilities

• Deliver high-quality customer service and engagement 🤝
• Support customer retention and loyalty initiatives
• Promote products through cross-selling and upselling 📈
• Understand customer needs and provide timely solutions
• Handle service center operations including:
  • Billing & collections 💳
  • Inventory management 📦
  • Promotions & customer engagement
• Assist dealers and business partners in operations

🎓 Requirements

• Passed G.C.E O/L and A/L examinations 🎓
• 1–2 years experience in Customer Care (Telecom/Banking preferred)
• Freshers are encouraged to apply ✅
• Age below 28 years (preferred)
• Good knowledge of mobile devices & data services 📱
• Strong problem-solving and communication skills

💡 Key Skills

• Customer Service Excellence ⭐
• Sales & Communication 📊
• Technical Awareness (Mobile/Data Devices)
• Teamwork & Adaptability

🌐 Language Requirements

• English – Required
• Tamil & Sinhala – Added advantage

🚀 Why Join SLT Mobitel?

• Work with a leading telecom brand in Sri Lanka 📡
• Ideal entry-level opportunity for career growth
• Gain real-world experience in customer operations

📩 How to Apply

📧 Send your CV to:
careers@mobitel.lk