Customer Relationship Officer – Singer Finance

Singer Finance (Lanka) PLC

Singer Finance

Customer Relationship Officer – Singer Finance

Singer Finance (Lanka) PLC is looking for a dynamic and result-oriented individual to join their team as a Customer Relationship Officer.

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Key Responsibilities

  • Business Development: Achieve set targets for fixed deposits and savings by identifying and acquiring new customers.

  • Portfolio Management: Manage and grow the existing customer portfolio while ensuring excellent service delivery.

  • Customer Retention: Build long-term relationships with clients to ensure high retention rates and repeat business.

  • Product Promotion: Promote the company’s financial products and services effectively to the target market.

  • Compliance: Ensure all documentation and processes related to deposit mobilization comply with internal policies and regulatory standards.

Requirements

  • Education:

    • Successful completion of the G.C.E. (A/L) examination.

    • A degree or a professional qualification in Marketing, Finance, or a related field will be a distinct advantage.

  • Experience:

    • Minimum of 02 years of experience in deposit mobilization or a similar role in the finance or banking industry.

    • Experience in handling high-net-worth individuals is preferred.

  • Skills:

    • Exceptional communication and interpersonal skills in English and Sinhala (Tamil is an added advantage).

    • Proven track record of achieving sales targets.

    • Strong negotiation and networking abilities.

  • Personal Attributes: Must be self-motivated, pro-active, and able to work independently with minimal supervision.


How to Apply

  • Method: Forward your comprehensive CV with contact details of two non-related referees via email.

  • Email: careers@singerfinance.com.

  • Subject Line: Please mention “Customer Relationship Officer” in the subject line of your email.

  • Deadline: Applications should be submitted within 07 days of the advertisement.

To apply for this job email your details to careers@singerfinance.com

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