Customer Relations Associate – Ninewells Hospital (Pvt) Ltd

Customer Relations Associate – Ninewells Hospital (Pvt) Ltd

Ninewells Hospital (Pvt) Ltd is inviting applications for the position of Customer Relations Associate.

This is a great opportunity for individuals who enjoy working with people and want to build a career in customer service within the healthcare sector.

📍 Job Details

• Position: Customer Relations Associate
• Company: Ninewells Hospital (Pvt) Ltd
• Location: Colombo
• Industry: Healthcare / Customer Service
• Job Type: Full-Time
• Application Deadline: Not Specified

🎯 Job Responsibilities

• Act as the first point of contact at the front desk
• Assist and guide patients and visitors professionally
• Ensure a positive and welcoming experience
• Coordinate with departments for smooth service delivery
• Handle basic administrative and customer service tasks

🧠 Entry Requirements

• Age between 20 – 30 years
• Minimum 1 year experience in:
  • Customer service
  • Front office
  • Administrative roles
• Proficiency in English (spoken & written)
• Basic knowledge of Microsoft Office applications
• Strong interpersonal and communication skills
• Friendly personality with a professional attitude
• Ability to work in rotational shifts (including nights)
• Previous experience in a hospital/healthcare environment is an advantage

💼 Salary & Benefits

• Attractive remuneration package based on qualifications and experience

📄 Application Process

Interested candidates can:

• Apply via the online portal
  OR
• Send their updated CV via email

📌 Mention the position applied in the subject line

📮 How to Apply

📧 Email: careers@ninewellshospital.lk

📞 Contact: 011 2049977

📍 Address:
Senior Manager – Group Human Resources
Ninewells Hospital (Pvt) Ltd
55/01, Kirimandala Mawatha
Narahenpita, Colombo 05