Business Center Associate

Business Center Associate – Nawaloka Hospitals PLC

Job Title: Business Center Associate

Job Category: HR & Administration, Customer Service & BPO, Private Jobs

Job Location: Colombo District, Sri Lanka

Job Overview

Nawaloka Hospitals PLC is seeking a dedicated and customer-focused Business Center Associate to join its professional team in Colombo. This role is ideal for individuals with experience in customer service or administration who possess excellent communication skills and enjoy providing outstanding support to patients and visitors. The successful candidate will oversee daily business center operations while ensuring a welcoming and efficient service experience.

Position Details

Position: Business Center Associate

Company: Nawaloka Hospitals PLC

Employment Type: Full-Time

Job Category: HR & Administration, Customer Service & BPO, Private Jobs

Work Location: Colombo District, Sri Lanka

Company Overview

Nawaloka Hospitals PLC is one of Sri Lanka’s leading private healthcare providers, renowned for delivering exceptional medical services with a commitment to quality, innovation, and compassionate patient care. With modern healthcare facilities and experienced professionals, Nawaloka Hospitals continues to provide rewarding career opportunities in a dynamic healthcare environment.

Qualifications & Experience

• Minimum 1 year of experience in customer service or administration.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Ability to work efficiently in a fast-paced environment.
• Customer-focused attitude with a professional appearance and positive personality.

Key Responsibilities

• Manage the day-to-day operations of the Business Center efficiently.
• Answer customer inquiries and provide accurate information about available services.
• Assist patients and visitors with their requests in a courteous and professional manner.
• Handle administrative tasks, including scheduling and billing.
• Maintain a clean, organized, and welcoming environment within the Business Center.
• Coordinate with relevant departments to ensure smooth service delivery.
• Deliver excellent customer service while maintaining hospital standards.

Required Skills

• Customer service excellence.
• Administrative and office management skills.
• Microsoft Office proficiency.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Problem-solving and attention to detail.
• Time management skills.
• Ability to work independently and collaboratively.

Salary & Benefits

• Attractive remuneration package based on qualifications and experience.
• Opportunity to work with one of Sri Lanka’s leading private hospitals.
• Professional training and career development opportunities.
• Supportive and modern working environment.
• Exposure to a professional healthcare administration setting.

How to Apply

Interested candidates should submit their updated Curriculum Vitae through the application button provided with this job post.

Email: callcenter@nawaloka.com

Applicants should clearly mention Business Center Associate in the email subject line.

Important Notes

• Applicants should have at least one year of experience in customer service or administration.
• Strong Microsoft Office skills and excellent communication abilities are essential.
• Only shortlisted candidates will be contacted for interviews.
• Applicants should clearly mention Business Center Associate in the email subject line when submitting their application.