Assistant Manager (Branch Operations)

Assistant Manager (Branch Operations) – PMF Finance PLC

Job Overview

PMF Finance PLC is inviting applications for the position of Assistant Manager – Branch Operations based at its Head Office in Kollupitiya. The company is seeking an experienced operations professional to oversee branch performance, optimize operational efficiency, ensure regulatory compliance, and drive business growth across its branch network.

Position Details

Job Title: Assistant Manager – Branch Operations
Company: PMF Finance PLC
Employment Type: Full-Time
Industry: Banking & Financial Services
Job Category: Branch Operations Jobs, Banking Jobs, Finance Jobs, Management Jobs, Private Jobs
Job Location: Head Office – Kollupitiya, Colombo, Sri Lanka

Company Overview

PMF Finance PLC is one of Sri Lanka’s fast-growing non-banking financial institutions, committed to delivering innovative financial solutions and exceptional customer service. The company offers rewarding career opportunities for professionals who are passionate about operational excellence and business performance.

Qualifications & Requirements

Applicants should possess the following qualifications and experience:

• Bachelor’s Degree in Business Administration, Management, Finance, Statistics, Business Analytics, or a related field.
• Minimum 4 years of experience in branch operations, banking, financial services, or a similar environment.
• Proven experience managing geographically dispersed teams and improving branch performance.
• Strong knowledge of operational risk management, compliance requirements, and process improvement methodologies.
• Excellent analytical, problem-solving, and data-driven decision-making skills.
• Strong leadership, communication, and stakeholder management abilities.

Key Responsibilities

The selected candidate will be responsible for:

• Preparing topline budgets in coordination with Accounts, Strategy, MIS, HR, and Marketing departments.
• Setting, monitoring, and evaluating KPIs for branch staff.
• Monitoring branch performance, analyzing business metrics, and implementing initiatives to achieve operational and financial KPIs.
• Tracking product disbursements, including volume, rate, and product mix.
• Following up on recoveries to minimize Non-Performing Loans (NPLs) and impairment levels.
• Identifying KPI variances and guiding branch teams to achieve business targets.
• Evaluating monthly branch performance for rewards and recognition programs.
• Leading and optimizing branch operations while ensuring operational excellence, compliance, and consistent service delivery.
• Enhancing customer experience through service improvements and customer-focused operational processes.
• Ensuring compliance with regulatory requirements, internal policies, and risk management standards through regular reviews and audits.
• Coaching and developing Branch Managers and branch staff to build a high-performance culture.
• Driving continuous improvement, cost optimization, and implementation of innovative operational best practices.

Required Skills

• Branch operations management
• Banking operations
• Financial services
• Business analytics
• KPI management
• Performance monitoring
• Budget planning
• Operational risk management
• Regulatory compliance
• Process improvement
• Leadership and team management
• Customer experience management
• Data analysis
• Problem-solving
• Stakeholder management

Salary & Benefits

PMF Finance PLC offers:

• Attractive remuneration package based on qualifications, experience, and competencies.
• Performance-based rewards and recognition.
• Career growth opportunities within a rapidly expanding financial institution.
• Professional and collaborative working environment.
• Equal opportunity employment.

How to Apply

Interested candidates should forward their detailed CV, together with:

• Two non-related referees.
• A recent photograph.

Applications should be submitted within 7 days of the advertisement.

Email: careers@pmf.lk

Please mention “Assistant Manager – Branch Operations” in the subject line of your email.

Important Notes

• Company: PMF Finance PLC
• Position: Assistant Manager – Branch Operations
• Location: Head Office – Kollupitiya, Colombo
• Application Deadline: Within 7 days of the advertisement.
• Canvassing in any form will result in disqualification.
• Only shortlisted candidates will be contacted.
• PMF Finance PLC is an Equal Opportunity Employer.