Assistant Branch Manager

Job Overview

DFCC Bank PLC is inviting applications for the position of Assistant Branch Manager at its Galle Branch. This is an exciting opportunity for experienced banking professionals to support branch operations, drive business growth, manage credit operations, and deliver exceptional customer service. If you have a strong background in branch banking and leadership, this role offers excellent career advancement with one of Sri Lanka’s leading commercial banks.

Job Category: Banking & Insurance

Job Location: Galle District, Sri Lanka

Position Details

Position: Assistant Branch Manager

Organization: DFCC Bank PLC

Employment Type: Full-Time

Branch: Galle Branch

Application Closing Date: 26 July 2026

Company Overview

DFCC Bank PLC is one of Sri Lanka’s leading licensed commercial banks, recognized for its innovative financial solutions and commitment to excellence. As a Great Place to Work® Certified organization, DFCC Bank provides rewarding career opportunities, continuous professional development, and a dynamic work environment that empowers employees to grow and succeed.

Qualifications & Experience

Applicants should possess the following qualifications and experience:

• Approximately 10 years of relevant experience in Branch Banking.
• Full or part professional banking qualifications acceptable to the Bank.
• Good knowledge of branch banking operations.
• Strong attention to detail and analytical skills.
• Excellent interpersonal and communication skills.
• Ability to work effectively in a fast-paced banking environment.

Key Responsibilities

• Support the Branch Manager in achieving branch performance targets and operational excellence.
• Manage temporary excesses, non-performing assets (NPAs), and other branch operational activities.
• Oversee credit operations, including loan processing, credit assessments, policy compliance, and recovery coordination.
• Ensure compliance with banking regulations, internal policies, and risk management guidelines.
• Assist in branch administration, including procurement, facility management, and staff scheduling.
• Maintain cash holdings within approved insurance coverage limits while ensuring adequate liquidity.
• Deliver outstanding customer service by resolving customer inquiries and complaints promptly.
• Improve operational efficiency through process optimization and cost-saving initiatives.
• Support staff development through coaching, mentoring, and performance management.
• Prepare operational, compliance, and performance reports for senior management.

Required Skills

• Strong leadership and people management skills.
• Excellent customer relationship management abilities.
• Credit and risk management knowledge.
• Sound understanding of banking regulations and branch operations.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Decision-making and organizational abilities.
• Ability to work collaboratively with internal and external stakeholders.

Salary & Benefits

• Attractive remuneration package.
• Performance-based career progression opportunities.
• Opportunity to work with one of Sri Lanka’s leading commercial banks.
• Continuous learning and professional development.
• Dynamic and inclusive working environment.
• Additional employee benefits in accordance with company policy.

How to Apply

Interested candidates should send their updated resume or the completed DFCC Bank application form via email.

Email: recruit@dfccbank.com

Please mention “Assistant Branch Manager – Galle Branch” in the email subject line.

Important Notes

• Application Closing Date: 26 July 2026
• Only shortlisted candidates will be contacted for the selection process.
• Recruitment is based solely on merit and competency.
• Any form of canvassing will result in disqualification.
• Applicants should ensure all required information is included before submitting their application.