Banking Assistant (Head Office Branch)

Job Overview

DFCC Bank PLC is seeking a suitable candidate for the position of Banking Assistant – Head Office Branch. This is an opportunity for an experienced banking professional to join a leading Sri Lankan commercial bank and contribute to branch operations, credit activities and customer service.

Position Details

Job Title: Banking Assistant
Branch: Head Office Branch
Company: DFCC Bank PLC
Job Location: Colombo District, Sri Lanka
Employment Type: Full-time
Job Category: Banking & Insurance, Accounting & Finance, Customer Service & BPO, Private Jobs
Experience Level: Experienced

Company Overview

DFCC Bank PLC is a licensed commercial bank in Sri Lanka with a long-standing presence in the country’s financial sector. The bank provides a range of banking and financial solutions to individuals and businesses across Sri Lanka.

The bank’s head office is located at 73/5, Galle Road, Colombo 03, Sri Lanka.

Qualifications & Experience

Candidates should ideally:

• Possess a minimum of 2 years of experience in the field of Commercial Banking.
• Have experience in branch credit.
• Have a fair knowledge of the products and services offered by the bank.
• Possess good interpersonal and communication skills.
• Have a strong commitment to providing excellent customer service.

Key Responsibilities

The selected candidate will be mainly responsible for:

• Handling credit activities at the branch.
• Assisting with day-to-day branch operational activities.
• Providing exceptional customer service.
• Supporting branch operations in accordance with established procedures.
• Ensuring compliance with policies and guidelines set by the bank and relevant regulators.
• Assisting customers with their banking requirements and providing appropriate support.
• Working collaboratively with branch staff to achieve operational objectives.

Required Skills

• Good interpersonal skills.
• Strong communication skills.
• Excellent customer service orientation.
• Knowledge of commercial banking operations.
• Understanding of branch credit activities.
• Knowledge of banking products and services.
• Ability to work effectively in a team environment.
• Ability to comply with banking policies, procedures and regulatory requirements.
• Professional attitude and customer-focused approach.

Salary & Benefits

• Salary details are not specified in the job advertisement.
• The position offers an opportunity to develop a career within the banking sector.
• Candidates will have the opportunity to work in a professional banking environment.
• DFCC Bank is committed to maintaining an inclusive and diverse workplace.
• Recruitment is based solely on merit and competency.

How to Apply

Interested candidates should apply using the application button provided with this job post.

Candidates should submit an updated CV or a DFCC Bank application form to:

Email: recruit@dfccbank.com

Email Subject: Banking Assistant – Head Office Branch

Application Deadline: 20 September 2026

Address:

Chief Human Resources Officer
DFCC Bank PLC
73/5, Galle Road
Colombo 03
Sri Lanka

Important Notes

• This vacancy is for the Head Office Branch in Colombo.
• Candidates should ideally have a minimum of 2 years of commercial banking experience, including branch credit experience.
• Applicants should have a good understanding of banking products and services.
• Strong interpersonal, communication and customer service skills are important for this position.
• DFCC Bank is an equal opportunity employer committed to an inclusive and diverse working environment.
• Recruitment is based solely on merit and competency, irrespective of other characteristics.
• Any form of canvassing is discouraged.
• Only shortlisted candidates will be contacted.
• The application deadline is 20 September 2026.