Senior Banking Assistant

Senior Banking Assistant – DFCC Bank Urubokka

Job Overview

Job Title: Junior Executive / Senior Banking Assistant
Company: DFCC Bank PLC
Branch: Urubokka Branch
Job Category: Banking & Insurance, Accounting & Finance, Private Jobs
Job Location: Matara District, Sri Lanka

DFCC Bank PLC is seeking a customer-focused and experienced banking professional for the position of Junior Executive / Senior Banking Assistant at the Urubokka Branch. The selected candidate will support branch banking operations, manage customer relationships, provide financial solutions, and contribute towards business growth while ensuring compliance with banking standards.

Position Details

Position: Junior Executive / Senior Banking Assistant
Branch: Urubokka Branch

The role involves managing customer relationships, identifying business opportunities, providing personalized financial guidance, and supporting branch operations to achieve business objectives.

Application Method: Apply using the application button provided on the job post.

Company Overview

DFCC Bank PLC is one of Sri Lanka’s leading commercial banks, providing a wide range of financial products and services to individuals, businesses, and corporate customers. The bank is committed to delivering innovative banking solutions while maintaining strong operational standards, customer service excellence, and sustainable growth.

Qualifications & Experience

• Part or full professional qualification acceptable to the bank.
• Approximately 4 – 6 years of relevant experience in branch banking.
• Mandatory exposure to credit operations.
• Sound knowledge of financial statement analysis.
• Ability to communicate effectively with internal and external stakeholders.
• Strong interpersonal and relationship management skills.
• Excellent negotiation skills.
• Experience in customer service and business development will be an added advantage.

Key Responsibilities

• Identify opportunities to grow the customer portfolio by acquiring new clients and expanding existing relationships.
• Provide personalized financial advice and recommend suitable banking products and services.
• Ensure high levels of customer satisfaction through prompt service and effective solutions.
• Monitor portfolio performance, manage risks, and ensure compliance with regulatory standards.
• Collaborate with internal teams to streamline operations and resolve client issues.
• Participate in business development activities and stay updated on market trends.
• Support branch targets and contribute to overall business growth.

Required Skills

• Strong knowledge of branch banking operations.
• Understanding of credit processes and financial analysis.
• Excellent customer relationship management skills.
• Strong communication and negotiation abilities.
• Ability to identify customer needs and recommend suitable financial solutions.
• Good understanding of banking regulations and compliance requirements.
• Ability to work independently and as part of a team.

Salary & Benefits

• Competitive salary package.
• Career growth opportunities within the banking sector.
• Professional working environment.
• Employee benefits according to DFCC Bank policies.

How to Apply

Interested candidates should submit an updated CV or DFCC Bank application form via email.

Applications should be sent to:

recruit@dfccbank.com

Please mention the position applied for in the subject line.

Closing Date: 21 August 2026

Important Notes

• Job Location: Matara District, Sri Lanka.
• Branch Location: Urubokka Branch.
• DFCC Bank PLC is an equal opportunity employer committed to promoting an inclusive and diverse workplace.
• Recruitment is based solely on merit and competency.
• Only shortlisted candidates will be contacted.