Executive | Junior Executive | CRO

Executive | Junior Executive | CRO – LB Finance PLC

Job Overview

LB Finance PLC is inviting applications for the positions of Executive, Junior Executive and Customer Relations Officer (CRO) – Fixed Deposits in the Gampaha Region. This opportunity is suitable for motivated individuals looking to build a career in Sri Lanka’s financial services sector.

The successful candidates will have the opportunity to work in a dynamic financial services environment with career development opportunities, training and professional growth.

Position Details

Positions: Executive / Junior Executive / Customer Relations Officer (CRO)
Area: Fixed Deposits
Company: LB Finance PLC
Location: Gampaha, Sri Lanka
Region: Gampaha Region
Employment Type: Full-time
Job Category: Banking & Insurance, Accounting & Finance, Sales & Marketing, Customer Service & BPO, Private Jobs

Company Overview

LB Finance PLC is a well-established financial services company in Sri Lanka with an island-wide presence and a large team of professionals. The company is focused on delivering customer-centric financial solutions while providing opportunities for employees to develop their professional capabilities.

LB Finance PLC promotes a supportive and energetic working environment and aims to attract, develop and retain talented individuals through career and professional development opportunities.

Qualifications & Experience

Candidates applying for the Executive, Junior Executive or CRO – Fixed Deposits positions should meet the following requirements:

• G.C.E. Advanced Level qualification.
• Candidates who are currently pursuing higher education will have an added advantage.
• Previous experience in the banking or financial services industry will be an added advantage.
• Strong interpersonal and communication skills.
• Fluency in English and Sinhala.
• Customer-focused mindset with a professional and courteous attitude.
• Ability to perform effectively in a fast-paced and target-driven environment.
• Proficiency in MS Office and basic computer literacy.

Key Responsibilities

The selected candidates will be involved in activities related to the Fixed Deposit business and customer relationships.

Key responsibilities may include:

• Supporting fixed deposit-related customer services and business activities.
• Building and maintaining positive relationships with customers.
• Identifying customer requirements and providing appropriate financial service information.
• Supporting customer acquisition and business development activities.
• Working towards assigned business and performance targets.
• Maintaining professional and courteous communication with customers.
• Supporting day-to-day activities related to the Fixed Deposit function.
• Maintaining accurate customer and business records.
• Working collaboratively with the relevant team to achieve business objectives.

Required Skills

• Excellent interpersonal and communication skills.
• Strong customer service orientation.
• Good negotiation and relationship-building skills.
• Target-driven and results-oriented approach.
• Professional and courteous attitude.
• Ability to work effectively in a fast-paced environment.
• Good teamwork and coordination skills.
• Proficiency in MS Office and basic computer applications.
• Fluency in English and Sinhala.
• Willingness to learn and develop within the financial services industry.

Salary & Benefits

LB Finance PLC offers the following career and development opportunities:

• A strong platform for career growth.
• Supportive and energetic work environment.
• Comprehensive on-the-job training.
• Performance-based recognition.
• Opportunities for professional development and career advancement.
• Opportunity to develop experience in the financial services industry.

Specific salary details are not stated in the job advertisement.

How to Apply

Interested candidates should submit their updated resume/CV to:

Email: fdcareers@lbfinance.lk

Applications should be submitted within 14 days of the advertisement date.

Candidates should clearly indicate the position they are applying for in the subject line of the email.

Important Notes

• The vacancies are available for the Gampaha Region.
• Positions available are Executive, Junior Executive and Customer Relations Officer (CRO) – Fixed Deposits.
• G.C.E. Advanced Level qualification is required.
• Candidates pursuing higher education will have an added advantage.
• Previous banking or financial industry experience will be an added advantage.
• Fluency in English and Sinhala is required.
• Candidates should have good interpersonal and communication skills.
• Applicants should be comfortable working in a fast-paced and target-driven environment.
• Basic computer literacy and MS Office proficiency are required.
• Applications should be submitted within 14 days of the advertisement date.
• The position applied for should be clearly mentioned in the email subject line.