Pawning Officer

Pawning Officer – DFCC Bank Kaduwela

Job Overview

DFCC Bank PLC is inviting applications for the position of Pawning Officer at its Kaduwela Branch. This is an excellent opportunity for experienced commercial banking professionals with expertise in pawning operations and branch banking. The successful candidate will be responsible for managing all pawning activities while delivering exceptional customer service and ensuring compliance with the Bank’s operational policies and regulatory requirements.

Position Details

Job Title: Pawning Officer

Company: DFCC Bank PLC

Job Category: Banking & Insurance, Private Jobs

Job Location: Colombo District, Sri Lanka

Employment Type: Full-Time

Application Deadline: 02 August 2026

Company Overview

DFCC Bank PLC is one of Sri Lanka’s leading licensed commercial banks, offering innovative banking solutions for individuals and businesses across the country. Recognized as a Great Place to Work Certified organization, DFCC Bank is committed to fostering an inclusive workplace, developing talented professionals, and delivering exceptional customer experiences through its nationwide branch network.

Qualifications & Experience

Applicants should ideally possess the following qualifications and experience:

• Minimum of 4 years of commercial banking experience, including branch operations with exposure to pawning.
• Good knowledge of the Bank’s products and services.
• Strong interpersonal and communication skills.
• Excellent customer service orientation.
• Ability to work efficiently in a fast-paced banking environment.
• Experience in handling pawning transactions and branch operational procedures will be an advantage.

Key Responsibilities

• Manage all pawning activities at the branch.
• Support day-to-day branch operational functions.
• Deliver exceptional customer service to pawning and banking customers.
• Ensure compliance with Bank policies, procedures, and regulatory requirements.
• Process pawning transactions accurately and efficiently.
• Maintain proper documentation and records related to pawning operations.
• Assist in achieving branch operational and service objectives.
• Support branch management in maintaining operational excellence.

Required Skills

• Pawning operations expertise.
• Commercial banking knowledge.
• Branch operations experience.
• Customer relationship management.
• Communication and interpersonal skills.
• Attention to detail and accuracy.
• Problem-solving abilities.
• Regulatory compliance awareness.
• Teamwork and collaboration.
• Time management and organizational skills.

Salary & Benefits

• Attractive remuneration package based on qualifications and experience.
• Opportunity to work with one of Sri Lanka’s leading commercial banks.
• Professional career growth and development opportunities.
• Inclusive and merit-based working environment.
• Exposure to modern banking operations and customer service excellence.

How to Apply

Interested candidates should email their updated CV or the completed DFCC Bank Application Form, clearly mentioning the position applied for in the email subject.

Email: recruit@dfccbank.com

Postal Address:

Chief Human Resources Officer
DFCC Bank PLC
73/5, Galle Road
Colombo 03

Applications must be submitted on or before 02 August 2026.

Important Notes

• This vacancy is for the Kaduwela Branch located in Colombo District, Sri Lanka.
• Only shortlisted candidates will be contacted for the selection process.
• DFCC Bank is an equal opportunity employer committed to promoting an inclusive and diverse workplace.
• Recruitment is based solely on merit and competency.
• Any form of canvassing will result in disqualification.
• Applicants should ensure that all information submitted is complete and accurate before the closing date.