Receptionist

Receptionist – Rosewood Dental & Medical Hospital

Job Title: Receptionist
Organization: Rosewood Dental & Medical Hospital
Job Location: Gampaha District, Sri Lanka

Job Category: HR & Administration, Customer Service & BPO, Private Jobs, A/L Qualified Jobs

Job Overview

Rosewood Dental & Medical Hospital is looking for a professional and customer-focused Receptionist to join its healthcare team in Kadawatha. This role is ideal for individuals with excellent communication skills, strong administrative abilities, and a passion for delivering exceptional customer service in a healthcare environment.

The successful candidate will be responsible for managing front-office operations, handling patient inquiries, coordinating appointments, and ensuring a welcoming experience for patients and visitors.

Position Details

Position: Receptionist

Organization: Rosewood Dental & Medical Hospital

Employment Type: Full-Time

Location: Gampaha District, Sri Lanka

Workplace: Kadawatha

Company Overview

Rosewood Dental & Medical Hospital is a reputable private healthcare institution located in Kadawatha, Sri Lanka. The hospital is dedicated to providing high-quality medical and dental services while maintaining excellent standards of patient care, professionalism, and customer satisfaction.

The organization offers a supportive working environment where employees can develop their skills and contribute to delivering outstanding healthcare services.

Qualifications & Experience

• G.C.E. Advanced Level qualification or a relevant qualification in Reception or Administration.
• Minimum of 1 year of experience in a similar role will be an added advantage.
• Ability to work on a shift basis.
• Good computer literacy skills.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Previous experience in a healthcare environment will be an advantage.

Key Responsibilities

• Welcome and assist patients, visitors, and other stakeholders professionally.
• Manage front-desk and reception operations efficiently.
• Handle incoming calls, inquiries, and appointment scheduling.
• Maintain accurate records and patient information.
• Coordinate administrative tasks and support daily office operations.
• Ensure confidentiality of sensitive information.
• Provide exceptional customer service and maintain a positive first impression of the hospital.
• Assist with communication between patients and healthcare professionals.

Required Skills

• Strong verbal and written communication skills.
• Excellent customer service and interpersonal abilities.
• Computer literacy and administrative skills.
• Organizational and multitasking capabilities.
• Professional appearance and positive attitude.
• Ability to work independently and as part of a team.
• Time management and attention to detail.
• Ability to maintain confidentiality and professionalism.

Salary & Benefits

• Attractive remuneration package.
• Opportunity to work in a growing healthcare institution.
• Professional development and career advancement opportunities.
• Supportive and collaborative working environment.
• Exposure to healthcare administration and customer service operations.
• Stable long-term career opportunities.

How to Apply

Interested candidates should submit an updated CV along with details of two non-related referees and clearly mention the position applied for in the subject line.

Email: rosewoodkadawathahr@gmail.com

Important Notes

• Applications should be submitted within 7 days of the advertisement date.
• Ability to work on a shift basis is required.
• Candidates must possess strong communication and interpersonal skills.
• Previous experience in a similar role will be considered an advantage.
• Only shortlisted candidates will be contacted for interviews.
• Workplace location is Kadawatha, Gampaha District, Sri Lanka.