Customer Relationship Officer – Singer Finance

Customer Relationship Officer – Singer Finance

Singer Finance (Lanka) PLC is looking for a dynamic and result-oriented individual to join their team as a Customer Relationship Officer.

Key Responsibilities

• Business Development: Achieve set targets for fixed deposits and savings by identifying and acquiring new customers.

• Portfolio Management: Manage and grow the existing customer portfolio while ensuring excellent service delivery.

• Customer Retention: Build long-term relationships with clients to ensure high retention rates and repeat business.

• Product Promotion: Promote the company’s financial products and services effectively to the target market.

• Compliance: Ensure all documentation and processes related to deposit mobilization comply with internal policies and regulatory standards.

Requirements

• Education:

  • Successful completion of the G.C.E. (A/L) examination.

  • A degree or a professional qualification in Marketing, Finance, or a related field will be a distinct advantage.

• Experience:

  • Minimum of 02 years of experience in deposit mobilization or a similar role in the finance or banking industry.

  • Experience in handling high-net-worth individuals is preferred.

• Skills:

  • Exceptional communication and interpersonal skills in English and Sinhala (Tamil is an added advantage).

  • Proven track record of achieving sales targets.

  • Strong negotiation and networking abilities.

• Personal Attributes: Must be self-motivated, pro-active, and able to work independently with minimal supervision.

How to Apply

• Method: Forward your comprehensive CV with contact details of two non-related referees via email.

• Email: careers@singerfinance.com.

• Subject Line: Please mention “Customer Relationship Officer” in the subject line of your email.

• Deadline: Applications should be submitted within 07 days of the advertisement.