Relationship Manager | Officer

Relationship Manager | Officer – MCB Bank Limited Colombo

Job Overview

MCB Bank Limited is inviting applications from qualified and experienced banking professionals for the position of Relationship Manager / Officer at its Colombo branch. The successful candidate will be responsible for managing customer relationships, developing credit business, achieving sales targets, and providing suitable banking solutions to corporate, SME, and retail customers.

Position Details

• Job Title: Relationship Manager / Officer
• Company Name: MCB Bank Limited
• Job Location: Colombo District, Sri Lanka
• Employment Type: Full-Time
• Industry: Banking and Financial Services
• Job Category: Banking & Insurance / Relationship Management
• Required Experience: Minimum 3 years of relevant banking experience
• Salary: Attractive remuneration package based on qualifications and experience
• Application Deadline: Within 14 days of the advertisement

Company Overview

MCB Bank Limited was established in 1947 and is one of the major banking institutions in Pakistan. The bank serves customers through an extensive branch network in Pakistan and selected international markets.

MCB Bank’s Sri Lankan operations seek dynamic and career-oriented professionals who can work effectively in a challenging banking environment.

Qualifications & Experience

Applicants should meet the following requirements:

• Minimum of three years of relevant experience in the banking sector.
• Graduation from a recognised university or full professional qualification in Banking.
• Professional qualification in Sales and Marketing from a recognised professional institute.
• Strong written and verbal communication skills.
• Excellent interpersonal and customer relationship management abilities.
• Strong analytical, negotiation, and cross-selling skills.
• Ability to work independently and collaboratively as part of a team.

Key Responsibilities

• Manage a portfolio of customer relationships across Corporate, SME, and Retail Banking segments.
• Achieve assigned targets for asset and liability sales.
• Identify new credit business opportunities.
• Analyse and assess credit proposals and recommend approvals in accordance with the bank’s credit policies and compliance guidelines.
• Ensure credit applications for new and existing facilities, including renewals, are completed accurately.
• Generate funded, non-funded, and foreign exchange (FX) revenue, along with processing fees, from new and existing credit limits.
• Analyse and appraise new credit facilities and existing facilities during annual reviews.
• Build and maintain strong relationships with customers to support business growth.
• Identify opportunities to cross-sell banking products and services.
• Ensure compliance with internal banking policies and applicable regulatory requirements.

Required Skills

• Customer relationship management.
• Corporate, SME, and retail banking knowledge.
• Credit analysis and appraisal.
• Asset and liability sales.
• Business development and cross-selling.
• Financial analysis and risk assessment.
• Negotiation and communication.
• Sales and marketing.
• Teamwork and independent decision-making.

Salary & Benefits

The successful candidate will receive an attractive remuneration package commensurate with their qualifications and experience.

The advertisement does not specify an exact salary amount or additional benefits.

How to Apply

Interested and qualified applicants should submit their updated resume, including the details of two non-related referees, within 14 days of the advertisement.

Application Email: careers@mcb.com.lk

Email Subject: Relationship Manager / Officer – Colombo

Postal Address:

Department Head – Human Resources
MCB Bank Limited
No. 08, Leyden Bastian Road
Colombo 01, Sri Lanka

Applicants should clearly mention the position applied for in the email subject line or at the top-left corner of the envelope.

Important Notes

• Applicants must have at least three years of relevant banking experience.
• A recognised university degree or full qualification in Banking is required.
• A professional qualification in Sales and Marketing is an advantage.
• Applicants should include details of two non-related referees.
• Applications should be submitted within 14 days of the advertisement.
• Applicants are requested to submit their applications through only one delivery method.
• Only candidates who meet the required criteria should apply.
• Only shortlisted candidates will be notified.