Junior IT Technician

Junior IT Technician – Kings Hospital Colombo

Job Overview

Kings Hospital Colombo is inviting applications for the position of Junior IT Technician in Colombo, Sri Lanka. The hospital is seeking a motivated and dynamic individual to join its IT team and provide technical support for computer systems, network connectivity, printers, and other IT infrastructure.

This opportunity is suitable for candidates with a Diploma or NVQ Level 3 or higher qualification in Information Technology, Computer Science, or a related field. Applicants with IT support experience, troubleshooting skills, and knowledge of Windows operating systems and network technologies will have an added advantage.

Position Details

Job Title: Junior IT Technician

Company Name: Kings Hospital Colombo

Job Location: Colombo District, Sri Lanka

Work Location: 18/A, Evergreen Park Road, Narahenpita, Colombo 5, Sri Lanka

Job Category: IT & Software, Engineering & Technical, Private Jobs

Educational Qualifications: Diploma or NVQ Level 3 or Higher in Information Technology, Computer Science, or a Related Field

Experience: Previous IT Support Experience Is an Added Advantage

Technical Knowledge: Windows OS, Active Directory, LAN/WAN Technologies, and Printer Troubleshooting

Employment Type: Not Specified

Company Overview

Kings Hospital Colombo is a private multispecialty corporate hospital located in the Narahenpita healthcare zone of Colombo, Sri Lanka. The hospital focuses on delivering high-quality medical care using modern healthcare facilities and technology.

The Junior IT Technician will support the hospital’s IT operations by assisting with technical troubleshooting, maintaining computer systems, resolving connectivity issues, and helping hospital employees use IT resources effectively.

Qualifications & Experience

• Diploma or NVQ Level 3 or higher qualification in Information Technology, Computer Science, or a related field.
• Previous experience in IT support will be an added advantage.
• Knowledge of Windows operating systems.
• Understanding of Active Directory.
• Knowledge of LAN/WAN technologies and network connectivity.
• Ability to troubleshoot printers and related computer peripherals.
• Strong technical troubleshooting and problem-solving abilities.
• Good communication and interpersonal skills.
• Ability to assist non-technical users with IT-related issues.
• Strong attention to detail and the ability to manage multiple tasks simultaneously.
• Team-oriented attitude and willingness to work longer hours when required.

Key Responsibilities

• Provide technical support for desktop computers, laptops, printers, and other IT equipment.
• Install, configure, and maintain computer hardware and software.
• Troubleshoot Windows operating system issues and common software problems.
• Assist with Active Directory-related user account and access issues.
• Support LAN/WAN connectivity and resolve basic network-related problems.
• Diagnose and troubleshoot printer and peripheral issues.
• Respond to IT support requests from hospital staff and relevant departments.
• Assist users with technical problems and provide clear instructions to resolve common issues.
• Escalate complex technical issues to senior IT personnel when necessary.
• Assist with routine maintenance of IT equipment and systems.
• Maintain records of technical issues, support requests, and troubleshooting activities where required.
• Help ensure the reliable operation of IT systems supporting hospital services.
• Follow IT security procedures and hospital policies.
• Work collaboratively with the IT team to maintain efficient technical support services.

Required Skills

• Computer hardware and software troubleshooting.
• Windows operating system installation, configuration, and support.
• Basic Active Directory knowledge.
• LAN/WAN networking fundamentals.
• Printer and peripheral troubleshooting.
• Technical problem-solving and analytical thinking.
• Good communication and interpersonal skills.
• Ability to support non-technical users.
• Attention to detail and task management.
• Teamwork and willingness to learn.
• Ability to manage multiple support requests.
• Flexibility to work longer hours when required.

Salary & Benefits

• Salary details have not been specified in the vacancy announcement.
• Opportunity to work in the IT department of a private hospital.
• Practical exposure to healthcare IT systems and technical support operations.
• Opportunity to develop IT troubleshooting and networking skills.
• Additional employment benefits and conditions have not been disclosed.

How to Apply

Interested candidates should send their updated CV via email to the Human Resources Department. Applicants must indicate the position applied for in the subject line of the email.

Application Email: careers@kingshospital.lk

Postal Address:

Human Resources Department

Kings Hospital Colombo

18/A, Evergreen Park Road

Narahenpita, Colombo 5, Sri Lanka

Applicants should highlight their IT qualifications, technical knowledge, troubleshooting experience, and relevant networking or system administration skills in their CV.

Important Notes

• A Diploma or NVQ Level 3 or higher qualification in Information Technology, Computer Science, or a related field is required.
• Previous IT support experience is an added advantage.
• Knowledge of Windows OS, Active Directory, LAN/WAN technologies, and printer troubleshooting is beneficial.
• Strong troubleshooting and problem-solving abilities are important.
• Candidates should have good communication skills and be comfortable supporting non-technical users.
• Applicants should be willing to work longer hours when required.
• The position applied for must be mentioned in the email subject line.
• Applications should be sent to careers@kingshospital.lk.
• Salary and additional employment benefits have not been specified.
• The job location is Colombo District, Sri Lanka.