Front Office Executive – Winlanka Hospital (Pvt) Ltd
Job Overview
Winlanka Hospital (Pvt) Ltd is inviting applications for the position of Front Office Executive in Nugegoda, Sri Lanka. The ideal candidate should have a minimum of three years of relevant experience, excellent English communication skills, computer literacy, and the ability to work night shifts.
This opportunity is suitable for experienced front office professionals seeking a customer service role in the private healthcare sector.
Position Details
Job Title: Front Office Executive
Company Name: Winlanka Hospital (Pvt) Ltd
Job Location: Colombo District, Sri Lanka
Job Category: Healthcare & Nursing, Customer Service & BPO, HR & Administration, Private Jobs
Employment Type: Not Specified
Experience Required: Minimum 3 Years
Age Requirement: Below 40 Years
Language Requirement: Fluent in English
Shift Requirement: Must be willing to work night shifts
Salary: Rs. 75,000 per month (all-inclusive salary package)
Company Overview
Winlanka Hospital (Pvt) Ltd is a private healthcare provider located in Nugegoda, Sri Lanka. The hospital offers a range of medical services and healthcare facilities, with a focus on providing patient care and accessible medical services to the community.
The hospital is situated at S. De S. Jayasinghe Mawatha, Kohuwala, Nugegoda, within the Colombo District.
Qualifications & Experience
- Minimum of three years of relevant work experience.
- Must be below 40 years of age.
- Fluency in English is essential.
- Good computer literacy and the ability to use standard office applications.
- Willingness to work night shifts according to operational requirements.
- Previous experience in a hospital, healthcare facility, reception, or front office environment would be advantageous.
Key Responsibilities
- Welcome patients, visitors, and other guests professionally.
- Handle front desk operations and provide accurate information to visitors.
- Respond to telephone calls and direct inquiries to the appropriate departments.
- Assist patients with inquiries and guide them to the relevant hospital services.
- Maintain accurate records and manage routine front office documentation.
- Coordinate with hospital departments to support smooth daily operations.
- Use computer systems to manage front office information and administrative tasks.
- Maintain professional communication and patient confidentiality.
- Provide courteous and efficient service during assigned night shifts.
- Support the overall delivery of a positive patient and visitor experience.
Required Skills
- Excellent verbal communication skills in English.
- Strong interpersonal and customer service skills.
- Good computer literacy.
- Professional telephone etiquette.
- Effective coordination and organizational skills.
- Ability to manage inquiries calmly and efficiently.
- Attention to detail and accuracy in record keeping.
- Ability to work independently and as part of a team.
- Flexibility to work night shifts.
- Professionalism, reliability, and a patient-focused attitude.
Salary & Benefits
- Monthly all-inclusive salary package of Rs. 75,000.
- Opportunity to work in a private healthcare environment.
- Professional experience in hospital front office operations.
- Other benefits and employment conditions are not specified in the vacancy announcement.
How to Apply
Interested and qualified candidates should forward their updated CV or resume to the following recruitment email address:
Email: jobs@winlankahospitals.com
Applicants should highlight their relevant front office experience, English communication skills, computer literacy, and availability for night shifts in their CV.
Important Notes
- Applicants must have a minimum of three years of relevant experience.
- Candidates must be below 40 years of age.
- Fluency in English and computer literacy are essential requirements.
- Applicants must be willing to work night shifts.
- The advertised salary is an all-inclusive package of Rs. 75,000 per month.
- Only candidates who meet the stated requirements should apply.
- The job location is Nugegoda, Colombo District, Sri Lanka.
