Customer Loyalty Internship – JAT Holdings PLC

Customer Loyalty Internship – JAT Holdings PLC

Job Overview

JAT Holdings PLC is offering an exciting Internship opportunity in Customer Loyalty for energetic and customer-focused individuals. This role is ideal for candidates with strong communication skills who are interested in customer service, client relations, and business support operations.

Position Details

Job Title: Internship – Customer Loyalty
Company: JAT Holdings PLC
Industry: Customer Service / Corporate Services
Job Type: Internship

About the Company

JAT Holdings PLC is one of Sri Lanka’s leading brands known for innovative solutions and transforming spaces through high-quality products and services. The company provides excellent opportunities for young professionals to gain industry exposure and practical work experience.

Key Responsibilities

The selected intern will be responsible for:

• Handling inbound and outbound customer calls professionally
• Responding to customer inquiries and providing accurate information
• Collecting and maintaining customer information records accurately
• Following up on customer requests, complaints, and pending matters
• Coordinating with internal departments to resolve customer concerns efficiently

Qualifications

Applicants should possess:

• Fluency in Sinhala and Tamil
• Strong communication skills in English
• Successfully completed G.C.E. A/L
• Basic computer literacy including MS Office, email, and data entry
• Good listening skills and telephone etiquette

Skills & Competencies

The ideal candidate should demonstrate:

• Strong interpersonal and communication skills
• Customer-focused attitude
• Attention to detail and accuracy
• Ability to work in a team environment
• Good problem-solving and coordination skills

Internship Benefits

• Hands-on corporate experience
• Exposure to customer relationship management
• Professional working environment
• Opportunity to develop communication and customer service skills
• Career growth and learning opportunities

How to Apply

Interested candidates should send their resume to:

Email: careers@jatholdings.com

Please mention the position applied for in the email subject line.