Call Center Associate

Call Center Associate – Softlogic Holdings PLC

Job Categories: Customer Service & BPO, Private Jobs

Job Overview

Softlogic Holdings PLC is hiring Call Center Associates to join its team.

The position offers flexible shifts and rosters and is particularly suitable for candidates living in the Colombo District. Transport will be provided within Colombo city limits.

Position Details

Job Title: Call Center Associate
Company: Softlogic Holdings PLC
Job Location: Colombo, Sri Lanka
Employment Type: Not specified
Job Category: Customer Service & BPO, Private Jobs

Company Overview

Softlogic Holdings PLC is a diversified Sri Lankan conglomerate operating across sectors including ICT, healthcare, retail, financial services, automobiles and leisure. The group has a large workforce and operates a range of businesses and subsidiary companies across Sri Lanka.

Qualifications & Experience

The vacancy advertisement does not specify formal educational qualifications or previous work experience requirements for the Call Center Associate position.

Applicants should:

• Be willing to work flexible shifts and rosters.
• Be prepared to work in a call center/customer service environment.
• Have suitable communication and customer-handling abilities.
• Candidates living in the Colombo District are encouraged to apply.

Key Responsibilities

The vacancy advertisement does not provide a detailed list of specific duties.

As a Call Center Associate, the role involves working within the company’s call center operations and supporting customer-related activities as assigned.

Required Skills

• Good communication skills
• Customer service skills
• Ability to interact professionally with customers
• Ability to work flexible shifts and rosters
• Ability to work effectively in a team environment
• Adaptability to a fast-paced work environment

Salary & Benefits

• All-inclusive salary: More than Rs. 40,000/-
• Transport: Provided within Colombo city limits
• Staff Discount: Eligible for up to 25% staff discount at participating Softlogic Group subsidiary companies

How to Apply

Applicants should send their CV/resume to:

Email: hr@softlogic.lk

Applicants should clearly specify the position applied for when submitting their CV.

Important Notes

• Candidates living in the Colombo District are encouraged to apply.
• Flexible shifts and rosters are available.
• Transport will be provided within Colombo city limits.
• The advertised all-inclusive salary is more than Rs. 40,000/-.
• Employees will be eligible for up to 25% staff discount at participating Softlogic Group subsidiary companies.
• The advertisement does not specify a closing date.
• The advertisement does not specify formal educational qualifications or previous experience requirements.
• Softlogic Holdings PLC’s official head office is located at No. 14 De Fonseka Place, Colombo 05, Sri Lanka, confirming Colombo District as the organization location.