Banking Assistant (City Office Branch)

Banking Assistant (City Office Branch) – DFCC Bank

Job Overview

DFCC Bank is seeking applications for the position of Banking Assistant – City Office Branch. The role involves supporting branch operational activities while providing excellent customer service and ensuring compliance with the policies and guidelines of the Bank and regulators.

Job Category: Banking & Insurance, Private Jobs
Job Location: Colombo, Sri Lanka
Employment Type: Full-Time

Position Details

Position: Banking Assistant – City Office Branch
Company: DFCC Bank PLC
Branch: City Office Branch

Company Overview

DFCC Bank PLC is a licensed commercial bank supervised by the Central Bank of Sri Lanka. The bank provides a range of banking and financial services to individuals and businesses across Sri Lanka.

Qualifications & Experience

• Minimum 2 years of experience in the field of commercial banking.
• Experience in branch operations will be an added advantage.
• Knowledge of credit will be an added advantage.
• Fair knowledge of the products and services offered by the Bank.

Key Responsibilities

• Handle the operational activities of the branch.
• Provide exceptional customer service to branch customers.
• Ensure branch activities comply with the policies and guidelines set by the Bank.
• Ensure compliance with relevant regulatory requirements.
• Support smooth and efficient day-to-day branch operations.

Required Skills

• Good interpersonal skills.
• Strong communication skills.
• Excellent customer service orientation.
• Ability to understand and work according to banking policies and guidelines.
• Knowledge of commercial banking products and services.
• Ability to work effectively in a branch environment.

Salary & Benefits

• Salary and benefits will be provided according to DFCC Bank PLC’s applicable remuneration structure.
• The position offers an opportunity to develop further experience in commercial banking and branch operations.

How to Apply

Interested candidates should submit an updated résumé or DFCC Bank application form via email to:

recruit@dfccbank.com

The subject line should clearly mention the post applied for.

Application Deadline: 22 September 2026

Applications should be addressed to:

Chief Human Resources Officer
DFCC Bank PLC
73/5, Galle Road, Colombo 03

Important Notes

• DFCC Bank is an equal opportunity employer committed to promoting an inclusive and diverse working environment.
• Recruitment is based on merit and competency.
• Any form of canvassing is discouraged.
• Correspondence will only be made with shortlisted candidates.