Teller – Habib Bank Limited Sri Lanka

Job Overview

Habib Bank Limited (HBL) Sri Lanka is seeking motivated and customer-focused individuals for the position of Teller. The selected candidate will be responsible for handling cash transactions, customer banking operations, inward and outward transfers, and ensuring high standards of customer service within branch operations.

This is an excellent opportunity for banking professionals who are passionate about customer service, transaction processing, and operational excellence in the banking industry.

Job Title

Teller

Company

Habib Bank Limited Sri Lanka

Job Location

Colombo, Sri Lanka

Job Type

Full Time

About Habib Bank Limited (HBL)

Habib Bank Limited (HBL) is one of the largest private sector banks in Pakistan with a strong international presence. HBL Sri Lanka continues to provide high-quality banking services while maintaining strong operational standards and customer-focused financial solutions.

The bank is committed to delivering exceptional customer experiences and creating career growth opportunities for talented professionals in the banking sector.

Job Description

The Teller will be responsible for processing customer transactions accurately and efficiently while maintaining compliance with banking regulations and operational procedures. The role requires strong communication skills, attention to detail, and the ability to deliver outstanding customer service.

The ideal candidate should possess hands-on experience in branch operations, transaction processing, and customer handling within a banking environment.

Key Responsibilities

• Process cash transactions accurately and efficiently
• Handle internal fund transfers and inward/outward RTGS transactions
• Ensure compliance with banking rules, regulations, and operational procedures
• Manage centralized clearing operations including inward and outward clearing
• Process SLIPS transactions and related banking operations
• Maintain accurate documentation related to LKR and FCY account opening procedures
• Deliver excellent customer service and maintain operational efficiency
• Ensure compliance with AML, KYC, and CFT policies and guidelines
• Support deposit retention initiatives and contribute to branch business growth
• Identify and follow up on cross-selling opportunities

Required Qualifications and Skills

• B.Sc. Degree or equivalent professional qualification
• Minimum 2 years of experience in branch operations
• Strong interpersonal and communication skills
• Excellent customer service and relationship management abilities
• Sound knowledge of banking operations and transaction processing
• Familiarity with RTGS, clearing operations, AML, KYC, and compliance procedures
• Strong attention to detail and accuracy in financial transactions
• Ability to work in a fast-paced banking environment

Preferred Qualifications

• Previous experience as a Teller or in branch banking operations will be an added advantage
• Knowledge of centralized clearing and account opening procedures is preferred

Salary and Benefits

HBL Sri Lanka offers an attractive salary package along with additional employee benefits and career development opportunities based on industry standards.

How to Apply

Interested candidates are requested to email their CVs with the relevant position title to the official HBL Sri Lanka careers email address before the application closing date.

Email: careers.slk@hbl.com

Only shortlisted candidates will be contacted.