Banking Assistant – DFCC Bank Jaffna

DFCC Bank PLC, one of Sri Lanka’s leading commercial banks, is seeking a dedicated and customer-focused Banking Assistant for its Manipay Branch (Jaffna).

This role involves handling branch operations while delivering excellent customer service and ensuring compliance with banking policies and regulatory requirements.

🏷 Job Title

Banking Assistant

🏢 Company

DFCC Bank PLC

📍 Job Location

Manipay, Jaffna, Sri Lanka

🕒 Job Type

Full-Time

📊 Job Overview

• Industry: Banking / Finance
• Experience Level: Junior to Mid-Level
• Department: Branch Operations

🧠 Job Profile

As a Banking Assistant, you will support daily banking operations, assist customers, and ensure smooth branch functioning while maintaining high service standards.

🎯 Key Responsibilities

• Handle daily branch operational activities
• Provide excellent customer service
• Ensure compliance with bank policies and regulations
• Assist customers with banking products and services
• Maintain accuracy in transactions and documentation

🎓 Qualifications & Requirements

📌 Experience

• Minimum 2 years of experience in commercial banking
• Experience in branch operations or credit is an added advantage

💡 Skills Required

• Good knowledge of banking products and services
• Strong communication and interpersonal skills
• Customer service–oriented mindset
• Attention to detail and accuracy
• Ability to work in a professional banking environment

🌟 Ideal Candidate

• Friendly and customer-focused
• Responsible and detail-oriented
• Ability to work under pressure
• Team player with strong ethics

💼 Benefits

• Work in a leading commercial bank
• Professional career growth opportunities
• Inclusive and diverse working environment

📩 How to Apply

📧 Send your updated CV to:
recruit@dfccbank.com

📌 Mention the post applied for in the email subject line

📅 Closing Date: 03 May 2026