Associate Call Centre – Softlogic Life Insurance PLC

Associate Call Centre – Softlogic Life Insurance PLC

Softlogic Life Insurance PLC is hiring Associate – Call Centre (Colombo) to join their dynamic customer service team 📞✨

This is a great entry-level opportunity for school leavers and young professionals looking to start a career in the insurance and customer service industry.

📍 Job Details

• Position: Associate – Call Centre
• Location: Colombo
• Company: Softlogic Life Insurance PLC
• Industry: Insurance / Customer Service
• Job Type: Full-Time

🧾 Job Responsibilities

• Handle incoming & outgoing calls related to Life & Health Insurance inquiries 📞
• Follow up with customers and respond to emails professionally
• Resolve customer complaints and ensure positive experience
• Maintain strong relationships with clients
• Coordinate with internal teams when required

🎓 Eligibility Criteria

• G.C.E A/L completed with good results
• Basic knowledge of MS Office
• Excellent communication skills in English (Mandatory)
• Tamil communication skills → Added advantage 🗣️
• Willing to work night shifts & weekends ⏰
• School leavers are encouraged to apply 🎯

💡 Why This Job is Good

• 🔰 Entry-level (No experience needed)
• 🏢 Work with a reputed insurance company
• 📈 Career growth in customer service & sales
• 🌟 “Great Place to Work” recognized company

📩 How to Apply

Send your CV to:

📧 careers@softlogiclife.lk

📌 Subject Line: Associate – Call Centre