Pawning Officer

Pawning Officer – NDB Bank PLC

Job Overview

Job Title: Pawning Officer
Company: NDB Bank PLC
Job Location: Not Specified
Employment Type: Full-Time
Job Level: Banking Associate / Senior Banking Associate / Junior Executive
Industry: Banking & Financial Services

NDB Bank PLC is seeking a capable and customer-focused Pawning Officer to handle pawning and gold loan transactions, support branch financial targets and manage the gold advances portfolio while maintaining strong compliance and customer service standards.

Position Details

• Position: Pawning Officer
• Company: NDB Bank PLC
• Job Level: Banking Associate / Senior Banking Associate / Junior Executive
• Employment Type: Full-Time
• Experience: Around 2 years
• Experience Area: Gold Advances / Pawning Portfolio Management
• Job Location: Not specified in the advertisement

Company Overview

NDB Bank PLC is a licensed commercial bank in Sri Lanka offering a range of financial products and services. The Pawning Officer will contribute to branch-level financial performance through effective management of pawning and gold loan transactions, customer relationships and business development.

Qualifications & Experience

• Around 2 years of experience managing a gold advances portfolio in a bank or leading finance company.
• Should be part-qualified in Banking & Finance or possess an equivalent professional qualification.
• Experience in pawning or gold loan operations will be relevant to the role.
• Good understanding of customer service and branch banking operations.

Key Responsibilities

• Carry out pawning and gold loan transactions according to the Bank’s policies, procedures and practices.
• Check the accuracy and completeness of client requests relating to cash, cheques, gold and other over-the-counter services.
• Assist the Branch Manager in achieving branch financial targets.
• Maintain a stable and healthy gold advance portfolio.
• Achieve assigned pawning and gold loan budgets.
• Ensure a higher recovery ratio through effective customer follow-up.
• Minimize the number of gold articles sent for auction.
• Proactively generate leads for banking products and services and follow up for conversion.
• Participate actively in business promotions and local marketing campaigns.
• Acquire new customers for the Bank.
• Ensure completion of account opening mandates, customer requests and security documents accurately.
• Forward relevant documents to respective units for timely processing and safe keeping.
• Maintain zero tolerance towards non-compliance with internal and external audit requirements and applicable regulatory requirements.

Required Skills

• Strong knowledge of pawning and gold loan operations.
• Good customer relationship management skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Ability to work accurately with financial and customer documentation.
• Target-oriented approach.
• Business development and lead-generation skills.
• Good recovery and portfolio management abilities.
• Ability to work effectively as part of a team.
• Ability to work under pressure.
• Strong compliance awareness.
• Ability to work independently when required.

Salary & Benefits

• Salary and benefits according to NDB Bank’s applicable remuneration structure.
• Position offered at Banking Associate / Senior Banking Associate / Junior Executive level.
• Opportunity to develop experience in pawning, gold advances, branch banking and customer relationship management.

How to Apply

Interested candidates are invited to apply for the Pawning Officer position through NDB Bank’s career application process.

Important Notes

• Around 2 years of experience managing a gold advances portfolio in a bank or leading finance company is required.
• Part qualification in Banking & Finance or an equivalent professional qualification is required.
• The role involves handling pawning and gold loan transactions.
• Candidates should have strong communication and interpersonal skills.
• Attention to detail and the ability to work under pressure are essential.
• The role requires strict adherence to internal policies, audit requirements and applicable regulatory requirements.
• The advertisement does not specify the job location or application deadline.