IT Support Intern

IT Support Intern – Hemas Holdings PLC

Job Overview

Morison, a subsidiary of Hemas Holdings PLC, is seeking an IT Support Intern to join its team. This is an excellent opportunity for an undergraduate or graduate in Information Technology to gain practical experience in IT support and ICT infrastructure within a pharmaceutical manufacturing environment.

Position Details

Job Title: IT Support Intern
Company: Morison
Parent Company: Hemas Holdings PLC
Industry: Pharmaceutical Manufacturing
Location: Homagama, Sri Lanka

Job Profile

• Deliver effective desktop support services to all users.
• Attend to and resolve IT issues raised by users promptly.
• Consult vendor specialists when required.
• Maintain ICT infrastructure in alignment with established SOPs.
• Manage ICT inventory and documentation.
• Maintain relevant logs, including:
  • Issue logs
  • Backup logs
  • Antivirus installation records
  • Software update records
  • Other relevant ICT records
• Provide basic training to users on the effective use of ICT services.
• Provide ad-hoc ICT support for management requirements.
• Support ICT-related project activities as assigned.

Qualifications & Experience

• Undergraduate or graduate in Information Technology or a related field.
• Good communication and interpersonal skills.
• Strong time management and organizational abilities.
• Ability to work effectively as a team player.

Required Skills

• Basic IT troubleshooting and desktop support knowledge.
• Understanding of ICT infrastructure and support procedures.
• Good documentation and record-keeping skills.
• Strong communication and interpersonal skills.
• Ability to manage tasks efficiently and meet deadlines.
• Team-oriented approach.
• Willingness to learn and adapt to a professional work environment.

Salary & Benefits

• An attractive remuneration package in line with industry standards is offered to the selected candidate.

How to Apply

Interested candidates should send their CV to:

Email: careers@morison.lk

Please mention the position you are applying for in the email subject line.

Application deadline: Within 07 days of the advertisement.

Important Notes

• This internship is suitable for undergraduates and graduates in IT or related fields.
• The role provides practical exposure to desktop support, ICT infrastructure, inventory management, user support, and IT projects.