IT Assistant – Horizon College International

Empower Education through Technology! Horizon College International is hiring a skilled IT Assistant to support our modern digital campus in Malabe.

Horizon College International (HCI) is a prestigious educational institution located in Malabe, dedicated to providing a holistic learning experience. We are committed to integrating modern technology into the classroom to prepare our students for the future. To support our growing technological infrastructure, we have an immediate vacancy for a dynamic and innovative IT Assistant.

This is an exceptional opportunity for an IT professional with a background in networking, hardware, and educational technologies (such as Smartboards and MS Teams) to build a career in a stable and respected organization.

About the Role: IT Assistant

As an IT Assistant at Horizon College International, you will be the first line of technical defense for our staff and students. You will not only support the college but provide technical support across the group to all associated companies, offering you exposure to a diverse range of IT environments.

Your role is critical in ensuring that the digital tools used for teaching and administration—from CCTV security systems to interactive Smartboards—are functioning optimally. We are looking for a troubleshooter who can work independently under minimum supervision and communicate effectively in English.

Key Responsibilities

Your daily duties will involve a mix of hardware maintenance, software troubleshooting, and administrative reporting:

• Group-Wide Technical Support: You will be responsible for providing comprehensive technical support across the group to all companies under the Horizon umbrella, ensuring seamless operations.

• Infrastructure Troubleshooting: Diagnose and troubleshoot issues related to Software, Hardware, E-mail, and Network connectivity. You will be the go-to person when systems go down or require maintenance.

• End-User Support: Provide timely end-user support when needed, assisting teachers, administrative staff, and students with their daily IT challenges.

• EdTech & Security Systems: You will maintain and support specific campus technologies, demonstrating sound knowledge in CCTV systems, Smartboards, and Microsoft Teams, which are vital for our hybrid learning environments.

• IT Administration: You are expected to maintain accurate IT reports, inventory logs, and daily work sheets, ensuring that all IT assets and tasks are properly documented for management review.

Candidate Profile: What We Are Looking For

We are seeking a professional who combines technical certification with practical experience and strong interpersonal skills.

Educational Qualifications:

• Candidates must hold an NVQ Level 4 qualification or a Diploma in Information Technology.

• Alternatively, a similar professional qualification in the IT field will be accepted.

Experience:

• A minimum of 2 to 3 years of experience in a similar position is required. We need someone who can hit the ground running with practical knowledge of IT support.

Technical Competencies:

• Networking & Hardware: You must possess sound knowledge of networking principles and computer hardware maintenance.

• Specialized Systems: Proficiency in CCTV setups, Smartboard technology, and collaboration platforms like MS Teams is essential.

Soft Skills:

• Communication: The ability to communicate effectively in English is mandatory, given our international educational environment.

• Teamwork & PR: We are looking for a good team player with an innovative mindset and excellent Public Relations (PR) and interpersonal skills.

• Independence: You must demonstrate the ability to work effectively and independently under minimum supervision.

Why Join Horizon College International?

• Technology Hub: Work in Malabe, a growing hub for education and technology.

• Modern Environment: Gain hands-on experience with modern educational tools like Smartboards and enterprise-grade networks.

• Competitive Salary: The salary for this position is negotiable based on your qualifications and experience.

How to Apply

If you have the technical skills and the passion to support an educational institution, apply now!

1. Prepare Your CV: Ensure your resume highlights your experience with CCTV, Smartboards, and networking.

2. Email Application: Forward your CV to careers@horizoncollegei.com.

3. Subject Line: Please mention the post applied for (“Post of IT Assistant”) in the subject line of your email.

4. Deadline: Applications must be submitted within 07 days of this advertisement.

Contact Information: Head of HR Horizon College International Millennium Drive, Chandrika Kumaranathunga Mw, Malabe. Website: www.horizoncollegeinternational.com

Join Horizon College International – Where Technology Meets Education.