Internship (Customer Experience Department) – Ceylinco Life Insurance

Internship (Customer Experience Department) – Ceylinco Life Insurance

Ceylinco Life Insurance Limited is offering an Internship – Customer Experience Department 🎓

This is a great opportunity for undergraduates and fresh graduates to gain hands-on experience in customer experience, CSR initiatives, and service improvement projects 🚀

📌 Job Details

• Position: Internship – Customer Experience Department
• Company: Ceylinco Life Insurance Limited
• Job Type: Internship
• Location: Colombo (Head Office)
• Industry: Insurance / Customer Experience

💼 Job Description

You will support customer experience initiatives and help improve service quality through data analysis, coordination, and project execution 📊

🎯 Key Responsibilities

• 🤝 Support customer experience and CSR initiatives
• 📊 Analyze customer feedback and surveys
• 📈 Assist in evaluating customer outreach efforts
• 🗂️ Coordinate projects and track progress
• 🤝 Collaborate with internal teams to improve service quality

🎓 Ideal Candidate

• 🎓 Undergraduate or recent graduate in:
  • Business Administration
  • Marketing
  • Communications
  • Or related field
• 💬 Strong communication and interpersonal skills
• 🧠 Analytical mindset with attention to detail
• 🤝 Ability to engage effectively with customers
• 💻 Proficiency in Microsoft Office
• 🌐 Good command of Sinhala & English

🌟 Skills You’ll Gain

• 📊 Real-world customer experience knowledge
• 📈 Data analysis and reporting skills
• 🤝 Team collaboration and communication
• 💡 Exposure to CSR and service improvement strategies

💰 Benefits

• 🎓 Hands-on industry experience
• 📈 Career growth opportunities
• 🏢 Exposure to a leading insurance company

📩 How to Apply

📧 Send your CV to: jobs@ceylife.lk
📌 Subject Line:
Internship – Customer Experience Department