Executive Officer Job in Seylan Bank PLC

Executive Officer Job in Seylan Bank PLC

📌 Job Overview

Seylan Bank PLC, one of Sri Lanka’s most progressive banks, is hiring an experienced Executive Officer – Premier Cards. This role focuses on managing high-net-worth customers, delivering exceptional service, and driving value-added banking solutions.

🏢 Hiring Organization

Seylan Bank PLC
📍 Sri Lanka

📍 Job Title

Executive Officer – Premier Cards

💼 Job Type

• Full-Time
• Banking / Finance
• Mid to Senior Level

💰 Salary & Benefits

• Competitive remuneration package
• Career growth opportunities in a leading bank
• Exposure to high-net-worth (HNW) customer segment

🎯 Key Responsibilities

• Handle Premier Cardholder (HNW segment) requests and inquiries
• Ensure high customer satisfaction within defined SLAs
• Coordinate with internal departments to fulfill customer needs
• Participate in upselling, cross-selling, and value addition projects
• Continuously improve processes and service standards
• Manage internal and external communication with stakeholders
• Act as Second-in-Command of the Cards Customer Service Unit

🎓 Qualifications

• Bachelor’s Degree in:
  • Banking
  • Finance
    (or equivalent professional qualification – full or part completion)

📊 Experience Requirements

• Minimum 6 years of experience in banking
• Experience in:
  • High Net Worth (HNW) customer service
  • Card services / customer relations

🛠 Skills & Competencies

• Excellent communication skills in English (written & verbal)
• Strong interpersonal and negotiation skills
• Ability to handle high-value clients professionally
• Customer-focused mindset with attention to detail

🌟 Ideal Candidate Profile

• Professional with strong banking background
• Experience handling premium or VIP clients
• Ability to work in a fast-paced, performance-driven environment
• Leadership potential and team coordination skills

📬 How to Apply

Send your CV along with a recent photograph to:

📧 careers@seylan.lk

👉 Important:

• Apply within 7 days of this advertisement
• Only shortlisted candidates will be contacted

📅 Application Deadline

Within 7 days of advertisement (Apply early)

🔍 SEO Keywords Included

• Executive Officer jobs Sri Lanka
• Seylan Bank careers 2026
• Banking jobs Sri Lanka senior level
• Card services jobs Sri Lanka
• High net worth banking jobs

❓ FAQs (AEO Optimized)

What does an Executive Officer – Premier Cards do?

They manage premium cardholder services, handle customer requests, and ensure high service quality.

What experience is required?

At least 6 years of banking experience, preferably in HNW customer service.

What qualifications are needed?

A degree in banking/finance or equivalent professional qualification is required.

How can I apply?

Send your CV and photo to careers@seylan.lk