Executive – Auto Centre – Allianz Insurance

Executive – Auto Centre – Allianz Insurance Lanka Limited

Allianz Insurance Lanka Limited is seeking an Executive – Auto Centre for their Motor Claims Department.

Key Responsibilities

• Customer Support: Assist and advise customers on claims documentation and pending requirements.

• Claims Settlement: Handle walk-in clients and obtain claims approvals to ensure timely settlement.

• Operations Management: Manage daily vehicle invoicing, supplier payment follow-ups, and related documentation.

• Coordination: Assign and coordinate survey jobs for vehicles under repair.

• Reporting: Prepare monthly operations reports based on data from the auto centre.

• Feedback Handling: Manage customer calls, feedback, and appeals related to auto centre operations.

• Administrative Tasks: Prepare delivery order forms for amounts and obtain HOD approvals.

Requirements (What You Bring)

• Education: Qualified in GCE A/L.

• Experience: Minimum 2 years of experience in claims handling.

• Technical Skills: Proficiency in MS Office applications.

• Communication: Excellent communication and interpersonal skills.

• Attributes: Strong customer service skills are required.

Benefits Offered

• Advanced training opportunities.

• Exposure to global and multinational practices.

• A rewarding career within a globally recognized insurance provider.

How to Apply

• Method: Send your CV via email to careers@allianz.lk.

• Subject Line: Mention the post you are applying for in the subject bar of the email.

• Location: Auto Centre (Ramanayake Mawatha, Colombo 02).