Customer Care Executive – Piyoma Naturals

Customer Care Executive – Piyoma Naturals

Piyoma Naturals, a leading name with over two decades of excellence in sourcing specialty chemical raw materials, is expanding its team! We are looking for dynamic, passionate, and enthusiastic individuals to join our ever-changing, agile work culture in Homagama.

If you are a proactive communicator with a passion for excellence in customer service, we want to hear from you.

Key Responsibilities

As a Customer Care Executive, you will be the face and voice of our company, ensuring seamless operations between our clients and internal teams. Your primary duties include:

• Communication: Handling both inbound and outbound calls professionally.

• Customer Support: Coordinating comprehensive customer support to ensure high levels of satisfaction.

• Logistics Coordination: Working closely with the warehouse team to coordinate and track customer orders efficiently.

• Task Management: Fulfilling various assigned administrative tasks to support office agility.

Requirements & Qualifications

To be successful in this role, candidates should possess the following:

• Experience: A minimum of 2 years of work experience in a similar capacity.

• Education: Relevant certifications and/or professional qualifications.

• Technical Skills: Proficiency in MS Office and a fair knowledge of ICT.

• Language Skills: A strong command of English, Sinhala, and Tamil (both oral and written communication).

• Soft Skills: Must be a dedicated team player with a positive attitude.

Work Location & Preference

• Location: Homagama, Sri Lanka.

• Preference: Priority will be given to candidates residing in Homagama or the surrounding areas.

How to Apply

If you have what it takes to thrive in an agile environment, send your updated CV to the following email address:

• Email: job2025colombo@gmail.com

Summary Information for Applicants